HTX began operation in late 2019. However, our principals bring 75+ years of combined business experience in a diversity of industrial disciplines including distribution, logistics, heavy equipment, municipal infrastructure, engineering, and international trade. Our manufacturing partner, KION Group, began operation in 1879 and today is the global leader in Material Handling Equipment design, engineering, and production. In short, HTX and The KION Group bring a level of expertise and depth of experience to the marketplace that creates incredible value for our customers and is unrivaled by any competitor.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.