MW
Matthew Workman
Jul 31, 2026
It's not often that I take the time to write reviews, but All the Time Plumbing absolutely earned this one.
We had a new refrigerator delivered to one of our rental properties in Cypress, and the Home Depot delivery team told us they couldn't hook up the ice maker because the water valve was "broken." Naturally, we thought we were looking at a plumbing repair before the refrigerator could even be used.
I called All the Time Plumbing, and Thomas answered the phone himself. No call center, no endless menu prompts, just a friendly, knowledgeable plumber who took the time to listen. He gave me a reasonable ballpark price over the phone, explained their scheduling, and got us on the calendar for the very next day. Exactly as promised, they called when they were on the way and arrived within the scheduled time window.
Here's what really impressed me. After taking a look, Thomas found that there was absolutely nothing wrong with the shutoff valve. The handle had simply worked itself loose. He reattached and tightened the handle, connected the refrigerator, tested the water line, made sure everything was working properly, and let us know there was no need to replace the valve.
That level of honesty is becoming harder and harder to find. It would have been very easy to tell us we needed a new valve, charge for unnecessary work, and we never would have known the difference. Instead, Thomas chose to do the right thing. He was upfront, transparent, professional, and treated our property as if it were his own.
From the first phone call to the completed job, the entire experience was exactly how a service company should operate. Friendly communication, prompt arrival, fair pricing, and, most importantly, integrity.
As someone who values honest tradespeople, I can say with confidence that All the Time Plumbing has earned our trust. Anytime we have another plumbing issue at our rental property in Cypress, Thomas will be the first person we call.
Thank you again for the outstanding service. It's refreshing to work with a company that still believes in doing what's right for the customer.