Tim Hogan's Dalton GA Carpet Outlet

Reviews

• OT

  Odie Terry

  Jul 28, 2026
  5.0
  Absolute professionals!Tammie & Tony were beyond helpful. Especially when it came to the welfare of my pets during installation!!!!
• TC

  tom cherry

  Jul 27, 2026
  5.0
  Selection was fantastic, pricing very good, on time and installed as stated. All great.
• JF

  Joe Faubion

  Jul 15, 2026
  5.0
  Grapevine, Southlake, and DFW: I needed about 200 yards of commercial carpet on a tight deadline, and from the moment I walked through the door, I knew I was in the right place. I stopped for a second to look around, and before I could take another step, someone stood up, greeted me with a smile, and asked how they could help. A few moments later, Tony came from the back, shook my hand, made eye contact, and welcomed me. That kind of old-fashioned customer service is hard to find these days. I had called several commercial flooring companies in the Grapevine and Southlake area, and most quoted me 7–10 business days. Because I was on a time crunch, Cindy and Tony immediately started making phone calls to locate the commercial carpet I needed. They made sure my order would be ready for installation in just 4–5 days. Their customer service, communication, and willingness to go the extra mile made a lasting impression. If you’re looking for commercial carpet, commercial flooring, or exceptional service in Grapevine, Southlake, or the DFW area, I highly recommend them. Cindy and Tony are genuinely friendly people who care about their customers. In fact, I was so impressed that I invited them to join me at an upcoming Southlake Chamber of Commerce luncheon so I could introduce them to more local business owners. Thank you for your outstanding service and for taking such great care of the Grapevine and Southlake communities.
• AV

  Andrew Varner

  Jun 27, 2020
  1.0
  Recommended to us by a friend. We had them put carpet in 3 rooms and closet and vinyl in kitchen and bathrooms. Asked to have the transition pieces fixed when they did this and we were told they could do that. Carpet installed without issue, however the vinyl in the kitchen had major bubbles. No trim was installed and bad transition pieces were put back in instead of new corrected ones as stipulated. I was told they could not find the trim as it was discontinued, so I went to Lowes and bought the transition pieces myself (yeah, not discontinued). Took them a week to decide to replace the kitchen. Although no bubbles the second time, they put down 0 (zero) trim, so there are places you can see the floor throughout. When asking the installers about it they said they were not told to put down trim, but there was 3 pieces of 1/4 round sitting in the truck! They also only installed only the two transition pieces instead of corrected them all. I am now going back in to correct their work. Cannot recommend. Next to no communication, no oversight of installers. They just didn't care about what was put in.
• MK

  Michelle King

  May 4, 2019
  5.0
  Outstanding service from beginning to end! Our floors in living room, kitchen, dining room, foyer, 3 baths & washroom were done in 2 days. Penny was responsive at every step & Jorge did a great job on site. We are thrilled.

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