Flooring Warehouse

Reviews

• KC

  Kristen Cover

  May 20, 2026
  1.0
  This has been an absolutely horrible experience. The crew sent to do the install were completely disrespectful in my house. And then Friday left without completing the job. I had to find another person to come in and paint and fix all of the issues on my walls. They never finished the job and I’ve been stuck with incomplete flooring. That was almost a month ago and I’m being told to wait another three weeks before they can finish.
• TM

  Tanzir Musabbir

  Apr 27, 2026
  1.0
  tldr: Shipped broken tiles and never follow up! I ordered tiles for my balcony from this store because I had purchased from them years ago and needed a match. Found the same tiles, scheduled delivery—everything seemed fine. Then the delivery showed up with broken tiles. The delivery driver even confirmed that’s how they came from the warehouse and took photos. I called immediately, and Jason from the office said they’d reorder replacements and follow up within a few hours. That follow-up never happened. The next day I called again—someone else answered, had no idea what I was talking about, and promised a callback “in a few minutes.” Again, nothing. I followed up via text and email—completely ignored. At this point it’s obvious: they shipped damaged product and then stopped responding altogether. This isn’t just bad service—it’s zero accountability. I’m disputing the full charge with my bank. I have all the evidence, and I’d strongly recommend avoiding this place unless you’re okay being left on your own after they take your money.
• JH

  Jennifer Hemenway

  Mar 28, 2026
  5.0
  Wonderful experience! Heidi was great to work with, she listened carefully to my wants and helped me pick out the beat option! Nelsvic and crew did an awesome job on the install. I wish every store offered such a great shopping experience!
• FE

  Falcon Eye

  Aug 11, 2022
  5.0
  Had my 11x11 room installed. They were flexible with having my own carpet unlike few other companies I contacted. They brought padding and other materials. I got the appointment real quick than expected. The carpeting was done nicely. I found their team very efficient organized and quick. Payment was done after the job was done. I found them reasonably priced that the others. Highly recommend them.
• SM

  Stephanie McKee

  Apr 9, 2019
  5.0
  Flooring Warehouse is simply amazing! They just completed a second job for me at my home. I am thrilled with the quality and professionalism. Call them for any flooring needs! They will for sure treat you right!

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