CP
Cheryl Payne
Apr 29, 2026
Where do I begin? On the morning of March 8th, 2025, I woke up to the sound of someone on my roof without knowing who it was.
I was ready for an interview with this person and why was he on my roof? Little did I know there had been a horrible storm the night before in our subdivision in Waxahachie, TX and an awesome roofer was already on site to make sure our home and family was SAFE without us asking him or trying to convince us to choose his company., He was just making sure we were safe. Who does that these days for no money or concern for your business ? REALLY? He was Keith Pollard, The Roofer, My Roofer and new best friend .
Having never gone through such devastation to our home and visiting with several other contractors, we KNEW Keith was meant to help us through this crisis. After our insurance inspector came, Keith inspected every inch of our house, roof, windows and fence and found more damage than our insurance adjuster. And we had great insurance, USAA.
Keith met with us and showed us everything that needed to be done and how it would be done in stages and how he would make sure these damages were covered by our insurance company and how our insurance company would be paying for the damages in stages.
He, Keith Pollard, a true man of faith, became our greatest advocate for our family and home.
Due to his advocacy for our family and home, we came to care and advocate for all his team members out in the horrid heat on the days they replaced our roof, windows, gutters and fence.
We are a family of first responders and felt seen, respected and supported by Keith and his team. In the end, after it was all completed, we had made and became friends with one of the greatest persons we had ever met in our lives.
Don’t doubt for a minute Five Line Roofing’s pillars of belief for their company vision! You will not be disappointed by Five Line Roofing!!
Thank you, Keith Pollard, our roofer for life and our friend!
Cheryl Payne