Williams Insulation

Reviews

• MM

  Megkeepit100

  Jun 27, 2024
  1.0
  Josie is utterly unprofessional. I would not have this woman handling my business whatsoever. This is a good company but this woman makes this company look so bad. My business partner and I both had terrible interactions with her and ended up going with a different company for this reason. She only made excuses to not do the job and hung up on me after confronting her about this. Never have I been hung up on by a company that we spend large amounts of money with let alone any company. Please take this woman off your customer service/any business interactions.
• SS

  Saul Servin

  Feb 7, 2024
  1.0
  Terrible service.
• AJ

  Amy Jones

  Nov 28, 2021
  1.0
  The company that renovated my home used Williams to install my gas fireplace (in late 2019 / early 2020). The gas fireplace stopped working in February 2021. I tried contacting Williams (Bobby Ortega) several times for a repair, left at least one voicemail message, and never got a call back. Then in March 2021, someone showed up at my house without calling first to look at the fireplace. They said they needed to order a part. It is now FEBRUARY 2022, and the fireplace still hasn’t been repaired. I have called at least five times since then and have received a number of excuses as to why this hasn’t happened yet. I fear that since this is a warranty issue, Williams is delaying to avoid their responsibility under the warranty. I just want a working fireplace, especially considering the recent cold weather. As a follow up to the comment below from Williams Insulation, I called and left a message for Scott Parker on February 11th and am still waiting on a call back (it is March 13th now). Good job trying to appear concerned and responsive but a call back is necessary in order for that to be reality.
• MM

  Morera88

  Oct 28, 2021
  4.0
  Truck access
• AW

  anthony webster

  Oct 12, 2020
  5.0
  Lots of room and got me unloaded quickly