CTD Restoration LLC

Reviews

• KT

  Kandace Thomas

  Jun 19, 2026
  5.0
  Did an excellent job it was a lot of work. He worked continuously and finished in a timely manner.Great work CTD Restoration!!
• FH

  Felicia Hayes

  May 15, 2026
  1.0
  It’s unfortunate that I have to write this review, because I really took time to think through after the stress, pain and hurt this experience led to. Almost two years ago, I hired CTD Restoration to complete two bathroom remodels in my home. Unfortunately, the experience became a major issue because of unskilled contractors hired to complete the work. My guest bathroom had to be redone three separate times because the shower continued leaking. The leak became so severe that water eventually came through the ceiling, and CTD had to involve their insurance company to address the damages. Throughout the project, there were also constant delays, poor follow-through, and ongoing contractor-related problems. Fast forward about a year and a half later, and the same issue happened in my master bathroom, which had been remodeled at the same time. The shower pan failed. After having plumbers inspect the issue, I learned water had likely been trapped underneath for an extended period of time. Had it continued much longer, it likely would have caused me and family members to fall thru the ceiling. There was more damage and expense than the original remodel. When I contacted CTD Restoration for assistance, I was told the work was outside of their one-year warranty period. I later learned that in Texas, contractors are not necessarily required to offer extended warranties, which is something homeowners should absolutely negotiate upfront before signing contracts, especially on expensive bathroom remodels. At CTD’s request, I also paid out of pocket for additional plumbers to confirm the source of the leak. Even after doing that, they still declined to assist with repairs or offer any meaningful resolution. Except hire them again and they would provide a discount. Unprofessional and insult at its best. What makes this especially disappointing is that I truly expected a company that values its reputation and customer relationships to stand behind work involving repeated shower pan failures only a short time after installation. They stated I will treat your home like my own and they did not stand by that statement. I’m sharing this so other homeowners can ask the right questions, carefully review warranties, and fully understand who is actually performing the work inside their homes.
• MB

  Mason Boswell

  Apr 14, 2026
  5.0
  I honestly can't say enough good things about Paula and the team at CTD Restoration LLC. Dealing with property damage is incredibly stressful, but the moment Paula stepped in, I felt like I could finally breathe again. She didn't just treat this like another "job"—she actually cared about getting my home back to normal. She was super communicative, always showed up when she said she would, and the quality of the restoration work is top-notch. If you’re looking for someone honest and hardworking, call CTD Restoration and ask for Paula. You won’t regret it!
• GW

  George Wright

  Mar 19, 2026
  5.0
  I highly recommend CTD Restoration please notice before and after pictures the wall paint also the new carpet very professional and friendly company Thank you CTD Restoration for an Awesome job well done they do it all
• JR

  Julian R

  Jun 8, 2019
  5.0
  Professional looking work floors and kitchen countertops. Give them an a+.