DRB Homes Hulen Trails

Reviews

• EN

  Evans Kipkorir Ngetich

  Aug 9, 2026
  5.0
  A Well-Deserved Appreciation for Sussy at Hulen Trails Recently, while walking around with my family, we visited several new-build communities as we seriously searched for the perfect four-bedroom home for our family. It was a Sunday afternoon, and we interacted with representatives from several different homebuilders. We noticed varying levels of hospitality and welcoming skills from the different agents we met. However, when we arrived at Hulen Trails, we met a remarkably warm and jovial lady by the name of Sussy. Her beautiful smile, cheerful attitude, and eagerness to open the door and welcome us immediately stood out. But what impressed us most was her nonjudgmental attitude and facial expression. At no point did we feel judged or made to feel that our ability to afford a particular home was being evaluated. This is an important lesson for anyone working in real estate: Never judge a family simply because they are visiting a neighborhood. You never know who is walking through your door, what their plans are, or what decision they may ultimately make. The way you welcome and treat people can greatly influence their perception of the entire community and the builder you represent. Sussy, you truly stood out among the agents we encountered that afternoon. Your warmth, professionalism, and genuine hospitality made an impression on our family. Thank you, Sussy! Your managers should recognize and reward you for representing your community with such a positive attitude. In our experience, you were a clear winner among the neighborhood agents we met. 🏆 Keep smiling, keep welcoming people, and keep treating everyone with dignity—you never know when the person walking through your door today will become your next homeowner tomorrow!