Texas Heat & Air

Reviews

• DT

  DEBORAH TURNER

  Sep 18, 2026
  5.0
  The response was very quick on a Sunday- they restored my a/c in a short manner of time. I will use them again!
• CL

  Cheryle Larson

  Aug 10, 2026
  5.0
  Texas Heat and Air very good! American Home Shield on this type of service call bad! Please read this! My A/C went out on a Friday night. I have a home warranty with American Home Shield (AHS), so I contacted them for my issue. My call was assigned to Texas Heat and Air of Cleburne, TX. I received a text Saturday morning stating that a technician was scheduled for Monday between 8 am and 5 pm. My call was placed Friday, July 5th. It was HOT! I was surprised that no one coming until Monday. Come to find out the reason that they did not come out sooner was not the fault of Texas Heat and Air. The issue was American Home Shield. They did not deem this to be an urgent call, therefore they would not pay for Texas Heat and Air to come out over the weekend. I made a call to to AHS daily and only spoke to people in another country who followed the scripted responses. Nothing happened until first thing Monday. I had left 2 messages with Texas Heat and Air. I got to speak with the owner, Terry. He was very professional, and he also explained the process of AHS. He was very respectful and also honest. He responded according to the way AHS submitted the service call. Terry sent out David by 10:00 am Wednesday. David came in and asked the right questions and listened to what i told him attentively. Within 30 minutes, he had fixed my problem. My husband and I were pretty sure that we would have to wait another day for the repair as they likely would need a part, but David had they part on his truck. Yay! He was professional, respectful, and knowledgeable. Thank you David for listening. knowledge, and the quick repair. Temps in the house were 84 to 91 degrees all weekend. Thank you Terry for listening, honest explanations, and doing what you said you would do.
• GL

  Gary Luck

  Aug 7, 2026
  5.0
  The guys here have been the best. They have helped move through an extremely stressful situation. Above and beyond and I'm incredibly greatful for all they've done.
• AA

  Armando Arias

  Aug 5, 2026
  5.0
  They where on time very professional, didn't charge me to replace my unit, they said they could repair it, they not only saved my family from heat stroke my bulldogs are safe,
• FF

  Frank

  Jul 31, 2026
  1.0
  Technician was rude and tried to upsell. Called the owner and he was just as rude and tried to tell same thing his tech did. All I wanted was a solution to my problem and get my house cooling again they did add Freon, but argued with me as to what my warranty would cover. At the end of it I told the owner I asked warranty that someone else cover my warranty and he stated he didn’t want my business anyway since I was being difficult by just asking to fix my current issue without trying to upsell me. I’ve seen similar comments on Facebook. Proceed with caution!!!

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