Lauren Concrete is a local, family-owned and operated ready-mix concrete company, founded by brothers Ronnie and Ray Klatt in Austin, TX in 1986 with a Mission to deliver a World Class Experience to their customers, employees, and the communities they serve. Lauren Concrete is now 26 plants strong, solidifying their position as a leading provider of ready-mix concrete in Central Texas.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.