TK Elevator Austin

Reviews

• CB

  Camille Bassett

  Jun 22, 2026
  1.0
  Never come out to appointments set. Never call you back. Billing is a nightmare. They are dishonest. You will have more luck teaching yourself to fix and elevator honestly.
• BB

  brad

  Jun 19, 2026
  1.0
  hits people’s cars while in their work truck to merge rather than merging a literal car behind where there was space then tries to start fights ON THE HIGHWAY after being honked at. if they’re this unprofessional on the road i can’t imagine how they operate their business .
• DI

  Dario Ingardona

  May 13, 2026
  1.0
  Pray your elevator never stops working
• BZ

  Brad Zeeff

  May 12, 2026
  1.0
  STAY AWAY FROM THIS COMPANY!!!! I have been billed for services not rendered. TKE did not show up for the appointment (the appointment that took several months and multiple phone calls to schedule) yet still billed me over $1,000. I have been trying to get in touch with someone from the Austin location for a very long time. They will not answer or respond. I have contacted national customer service multiple times and they can not help either.
• TT

  Taylor

  Apr 16, 2026
  1.0
  This company is one of the most unprofessional and unorganized companies I have ever dealt with. I work in multifamily housing, and we have used them for our property for a couple of years. When our elevator(s) go down and we request them to come out just to look at it and see what the issue is, they state a date then never show up. You call them, they claim something happened, promise another date, never show up. It is a repetitive process that will continuously happen. You literally have to beg them just to come out and do their job, and even then, it may not be done for weeks to months. It not only is unprofessional and makes themselves look bad, but it also makes the the company using them look bad, such as the housing Landlord. The residents are mad because they are not able to use the elevator amenity; some residents who are handicapped rely on it. TK does not care about its customers, they do not know how to properly run a business, and they are dishonest and disrespectful. They should be ashamed of themselves on how they allow their business to be driven into the ground and achieve a 1-star rating on Google. They don't even care. I cannot recommend staying away from this company enough. You will be wasting money, time, and risking bad reviews on your part from residents/customers due to this company's negligence.

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