I’m a bit frustrated that this is the third time to have the exact same faulty part need to be replaced since QLS installed a new HVAC for me in 2022. I’d like to speak to someone about it. However the service technician was wonderful and respectful as always.
Alex was great at explaining what he was doing. He me about the error codes and what to look for.
MN
Melinda Neblett
Apr 15, 2026
Greg was very professional and knowledgeable in assessing our mini split needs - we would definitely use QLS in the future. Also, Ian did a really good job on the installation
SZ
Steven Zimmet
Mar 28, 2026
I've been using QLS for several years now and have been very happy with them. Today (a Friday), I called them about 2:30 pm that our a/c wasn't working. They had me try a couple things at home, which didn't work, so I called them back. Even though it was now about 3 PM, they scheduled Alex to come out. He got to the house at about 7 pm, spent a good hour, hour and a half, and resolved the problem. Alex was very nice, as he always is, and never complained about being there so late on a Friday. Thank you Alex and QLS.
PP
Patricia Spencer Potyka, MA, PC
Mar 18, 2026
I cannot rave enough about KC & now Alex. Last year, we had our home winterized via the City of Austin Energy's Winterization program. From start to finish QLS extended expert, professional, knowledgeable and off the chart services - in every way. We are still singing their praises.
When I noticed our weep hole dripping water, I called and KC had Alex out asap, thinking it was A/C related. Alex arrived with a big smile and within seconds, says, "Where's your water heater?"
Voila, I showed him and then we noticed water in the drip pan. He is a consummate A/C professional and immediately says, "I have the plumber for you." WOW. He diagnosed the issue within minutes. I ran to my purse to joyfully give him a cash tip for being amazing - insisting he take it.
I am officially wowed by QLS and everyone on their team. Please let them know we highly refer them for your needs.
Note: I do plan to use them by early summer for our A/C check. Yes, they are this fabulous. I genuinely feel well-cared for and very much look forward to giving them A/C business.