Austin Fine Floors

Reviews

• CN

  Cyndi Nickel

  May 28, 2026
  5.0
  I love it!  My new carpet from Austin Fine Floors makes my new house finally feel like home.  They had a wide selection of carpets so I was able to find just what I wanted. The installation team was super, great.   Since every bedroom in the house was being re-carpeted, there was a lot of moving around of furniture. The team took good care of it. Thanks for the GREAT service, and attention to detail. I had just had my door trim painted and the installation team did not ding them! Hugs to the team.
• LW

  Larry E Williamson

  Jan 16, 2026
  5.0
  We are totally, utterly delighted with our new floors and baseboards. Katrina Scott gave great advise and was incredibly patient as we tried to finalize our choice of flooring. Your contractors - especially Oscar - did a wonderful job, giving new life to our 1985 home in Wells Branch. I look at the floors constantly, thinking “Why didn’t we do this before?” Anyway, I wanted to thank you personally for the quality work that Austin Fine Floor did for us. We are happy campers!
• DH

  Don H

  Mar 28, 2024
  5.0
  When my wife and I bought our home in Circle C ten years ago the one thing we wanted to do before moving in was to replace the cheap-looking carpet installed throughout the second floor. But, the timing didn’t work out and we had to move in right away. Fast forward a decade later and it was time to pull the trigger on replacing all the second floor carpet with wood flooring. But where to go and what to select? We looked high and low, from big boxes to smaller niche flooring stores for what seemed like was ages until one day we noticed a flooring store in our own neighborhood, Austin Fine Floors in Arbor Trails shopping center. Just what we were looking for: a great selection of quality flooring choices and, after doing more research, a track record of professional installation. Our entire second floor is now maple wood flooring made by Mirage—absolutely beautiful! I’m a detail person and even the baseboard installation/ painting is beautiful—expertly done! It’s like a new house now. A smooth process, professionalism, reasonable pricing and quality everything—we are happy campers!
• DG

  Davis G.

  Apr 3, 2017
  1.0
  Just terrible service. Had them out to quote me in October of 2016. Still waiting. I continue to call and ask and I get the I'll call you back. Still waiting. Do NOT do business with these folks. Tired of it!
• RV

  Rachel Villareal

  Aug 9, 2014
  5.0
  I couldn't be happier with Austin Fine Floors! We had hardwoods recently installed, while we were away on vacation, and Ryan and team did a fantastic job! They are absolutely gorgeous, they finished the job under our small timeframe and even cleaned leaving our home spotless and perfect for when we got back in town. I would recommend Austin Fine Floors to anyone and everyone I know! Super friendly customer service, trustworthy and amazed at the final result. Thank you Austin Fine Floors!