Accurate Leak and Line - Austin

Reviews

• AZ

  April Zhu

  May 11, 2026
  2.0
  I previously used this company for an exterior leak issue, and that experience was actually very positive. They were able to identify and resolve the problem successfully, which is why I trusted them again for this new issue. Unfortunately, this recent experience was very disappointing and concerning. I was told that my home failed a hydrostatic test and isolation test and was advised that major under-slab repair/tunneling (20 feet long) work was needed. The report was very simple without enough details. However, given the high cost for the repair, I later hired another licensed plumbing company for a second opinion. They performed both a full camera inspection and another hydrostatic test, with me personally present and observing the entire process from start to finish. The second company found no visible pipe damage on camera inspection, and the hydrostatic test passed without any meaningful water level drop. Based on those results, there was no evidence of an active drain leak requiring repair. Given the scale, cost, and invasive nature of the repair that was recommended to me, I expected a much higher level of certainty, documentation, and professionalism before being told that such major work was necessary. I appreciate the good work they did for my previous exterior leak issue, but after this experience, I no longer feel confident trusting their diagnosis for major plumbing repairs. I attached the isolation result and quote as a reference.
• DH

  Derek Heffington

  May 8, 2026
  5.0
  Accurate has been one at the top of the list from there time I first had them come out. I was having to get work done under the house after foundation work and didn't want the repair going thru the floor. I dealt with friendly, knowledgeable and professional workers from start to finish. If you're looking for an A-1 company, look no further.
• JS

  Jason Schulke

  May 5, 2026
  1.0
  Bad experience with Accurate Leak and Line; they came out for an estimate, I booked service, and within 2 minutes of being there the installation crew said our gas pipes couldn’t remotely support the water heater installation, and that it’d require another $6k and 5 days of invasive work. I don’t know why the estimator didn’t take notice of that. I requested a refund and had to wait 5 days to have a check mailed.
• EK

  Eddie Karam

  Apr 1, 2026
  5.0
  They did what they said they would do, their service was great. Their price was very reasonable. Very satisfied with their work.
• JS

  Jon Simpkins

  Mar 24, 2026
  5.0
  Phenomenal service, arrived on time and could not have been more friendly

Frequently Asked Questions About Accurate Leak and Line - Austin