Accurate Leak and Line - Austin

Reviews

• CS

  Chelsea Stockton

  Jun 11, 2026
  5.0
  Wonderful, respectful, professional work. We needed to have the cast iron pipes replaced on our property, which can be costly and a general nightmare. Family and neighbors had recently had to undertake the same project and saw surprise costs continually bump up their invoices. Of the companies we got estimates from, Accurate was middle of the pack but seemed thorough in their assessment and came with a longer warranty than others. In the end, the project cost what was expected, making it easy to budget and deal with. This is such a big project and everyone was real respectful of our property, pets, and kid. I couldn’t be happier with our experience
• KK

  Kimberly

  Jun 5, 2026
  5.0
  Patrick came out for a free estimate on the belly in our sewer line that our inspector reported when we bought our house. He was very kind and professional, and while he gave us an estimate that was several thousand dollars less than the one we got from a different plumber, he didn’t pressure us at all to go ahead and commit to a service appointment. He advised that since we weren’t experiencing any issues actively that it wasn’t urgent, and explained what they would do with a new pipe to resolve the belly issue, should it become a problem. He even gave us a new cap that would pop up if there was a backup, so that we could catch it and get the pipe replaced before a backup goes into the pipes under the house. I really really appreciated that. If/when we’re noticing a backup (or possibly sooner just so we can add a paved path in that spot) we will definitely be calling Accurate
• AZ

  April Zhu

  May 11, 2026
  2.0
  I previously used this company for an exterior leak issue, and that experience was actually very positive. They were able to identify and resolve the problem successfully, which is why I trusted them again for this new issue. Unfortunately, this recent experience was very disappointing and concerning. I was told that my home failed a hydrostatic test and isolation test and was advised that major under-slab repair/tunneling (20 feet long) work was needed. The report was very simple without enough details. However, given the high cost for the repair, I later hired another licensed plumbing company for a second opinion. They performed both a full camera inspection and another hydrostatic test, with me personally present and observing the entire process from start to finish. The second company found no visible pipe damage on camera inspection, and the hydrostatic test passed without any meaningful water level drop. Based on those results, there was no evidence of an active drain leak requiring repair. Given the scale, cost, and invasive nature of the repair that was recommended to me, I expected a much higher level of certainty, documentation, and professionalism before being told that such major work was necessary. I appreciate the good work they did for my previous exterior leak issue, but after this experience, I no longer feel confident trusting their diagnosis for major plumbing repairs. I attached the isolation result and quote as a reference.
• DH

  Derek Heffington

  May 8, 2026
  5.0
  Accurate has been one at the top of the list from there time I first had them come out. I was having to get work done under the house after foundation work and didn't want the repair going thru the floor. I dealt with friendly, knowledgeable and professional workers from start to finish. If you're looking for an A-1 company, look no further.
• JS

  Jason Schulke

  May 5, 2026
  1.0
  Bad experience with Accurate Leak and Line; they came out for an estimate, I booked service, and within 2 minutes of being there the installation crew said our gas pipes couldn’t remotely support the water heater installation, and that it’d require another $6k and 5 days of invasive work. I don’t know why the estimator didn’t take notice of that. I requested a refund and had to wait 5 days to have a check mailed.

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