DRB Homes Dallas Division

Reviews

• DP

  Dale Park

  Aug 10, 2026
  1.0
  Caution for Buyers at Taylor Estates – Material Verification, Administrative Delays & Management Response ​Review: Sharing our documented experience purchasing at Taylor Estates with DRB Homes so prospective buyers can make an informed decision: ​Unverified Inventory & 5-Week Delay: On June 26, 2026, we selected our exterior brick option (Silverado) with our site sales agent, Juan. Over the following five weeks, we completed two design appointments and submitted two non-refundable deposits under the assumption our selections were secured. Only THE DAY AFTER after our deposit checks cleared were we informed the brick was unavailable and out of stock. Construction staff later confirmed that another buyer in the community had previously selected the same brick and was also unable to receive it. ​Active Website Listing: As of August 2026, despite corporate management confirming the brick is unavailable, Silverado remains listed as an active, selectable option on DRB Homes’ portal for prospective buyers. ​Communication & Escalate Refusals: When we raised concerns regarding the five-week delay, our sales agent repeatedly declined requests to provide supervisor/area manager contact information and threatened daily $250/day delay fees for scheduling issues outside our control. ​Management Response: Upon contacting the Area Manager, Robin, independently, local management declined to provide a timeline of when vendor shortages were known, declined to assign a new primary point of contact, and stated no goodwill credit or accommodation would be offered. ​Prospective buyers should ensure all material selections are verified in writing prior to submitting non-refundable deposits and be aware of how communication delays and disputes are handled at this location.
• JS

  Joseph Scott

  Aug 8, 2026
  1.0
  Let's make this super simple. You get 1 star!!!!
• NN

  Nat

  Aug 8, 2026
  1.0
  Warranty rep refuses to cover multiple violations and instead stated "Lets just make it super simple for you, we are not replacing the paver. Do you understand?" Would avoid going with them unless you're prepared to fight any issues.
• CE

  Christian Evans

  Jul 9, 2026
  5.0
  Steven S. in the warranty department went ABOVE and BEYOND to assist us with a flooring issue.
• MH

  Melody Haywood

  Nov 15, 2016
  5.0
  Great experience! Beautiful homes! Great discounted prices! Knowledgeable staff! Elva Lyles , our sales associate, made us feel like family. She was great to work with and answered any and all questions we had. Danielle at the design center made selecting the details of our home a pleasant experiece. My husband and I are enjoying our new home. We are glad we chose Gehan Homes.We love it!

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