Tri-State Water Power and Air

Reviews

• JG

  Jesse Gonzalez

  4 days ago
  5.0
  These guys are amazing! They got the job done in a timely manner and were professional from start to finish. Their customer service is top-notch and they made the whole process smooth and stress-free. You can tell they genuinely care about doing quality work and taking care of their customers. Highly recommend!
• DT

  D T

  5 days ago
  5.0
  Chad was our lead installer, and he and his team couldn’t have been more professional. They arrived exactly when they said they would and worked throughout the day setting our generator up and communicating with us the entire time. We can’t recommend Tri-State enough !
• BG

  Barry Goold

  May 12, 2026
  5.0
  While it took longer than I had expected, the final installation from Tim and Tim today was easy. They were professional, friendly and thorough. I’m so relieved to know I don’t need to worry about losing power for hours or days anymore.
• WB

  Will Bundy

  May 4, 2026
  1.0
  Can I leave 0 stars? I’ve never left a review, but they came out for a quote and it was like they were trying to sell a timeshare. They wouldn’t even look at the install area for over half an hour. Just sales pitch after sales pitch. Wanted to sit me down and show me videos on the iPad about their company. They were on my property for nearly 2 hours and then came and showed me a quote that was double what others had quoted. Absolute clown show. I had to literally kick them off my property to get them to leave. Never ever call these people for a home generator.
• KT

  Keith Teamer

  Apr 17, 2026
  5.0
  My experience with Tri-State has been exceptional! After the Nashville Ice storm, I coordinated the purchase of generators for three properties. From the first sales contact to the final testing everyone within the company gets the concept of ensuring the customer is completely educated and satisfied about their purchase and equipment. Special accolades to Cory, Charlie (sales), both Tim's (generator installers), Sam (gas installer) and their entire administrative team (Dee and Migdaliz). The positive reviews are well earned as each component of the company strives to be the best. The employees are professional, caring and conscientious which is rare these days. All three generators were installed earlier this month and were tested for the first time during last night's power outage. Each performed flawlessly further reassuring that our homes will be protected in the future. If you are contemplating a whole home generator, all I can say is that this company will treat you right and the investment in definitely worth it.