Question 1

What is hail damage?

Accepted Answer

Hail varies in shape, size, and speed. When these hard ice pellets strike your home, they can create various damage patterns. Severe hailstorms may result in granule loss on shingles, punctures in siding, or shattered glass. Less intense storms can soften shingles, chip or crack siding, and cause water intrusion through compromised exterior materials. These issues can impact your family's comfort and safety.

Question 2

Do I need someone to inspect my home for hail damage?

Accepted Answer

We strongly recommend contacting a hail damage specialist for a complete home inspection. Many forms of damage can only be identified by trained professionals. Ryan Roofing offers no-obligation hail damage inspections and will provide recommendations on the appropriate next steps.

Question 3

When is the right time to call a hail damage specialist?

Accepted Answer

You should contact a hail damage specialist as soon as possible after your home experiences a storm. This is particularly critical if you carry insurance, as all damage must be documented and recorded for claims purposes.

Question 4

Do I still need a professional inspector even if I don't see any hail damage on my roof and siding?

Accepted Answer

Unless the damage is severe, hail damage to roofing and siding is extremely difficult to identify without a hail damage specialist. Damage that appears minor or invisible can be just as serious as obvious damage. Hailstones create soft spots on your roof where the granule layer becomes loose. These granules will eventually fall away, significantly accelerating roof aging and deterioration. Similar issues can affect siding and windows. Delaying an inspection will only allow the damage to worsen, so schedule one immediately.

Question 5

Is hail damage covered by a manufacturer's warranty?

Accepted Answer

The majority of manufacturers, home builders, and contractors do not cover hail damage under their warranties.

Question 6

What damages should I report to my insurance?

Accepted Answer

Properly informing your insurance company of the complete extent of damage is crucial so they can provide accurate compensation for all covered losses.

Question 7

No, you will not pay higher insurance rates!

Accepted Answer

Many homeowners are surprised to discover that claims for natural events like hail damage do not increase individual insurance premiums. Insurance companies consider hail damage beyond your control, unlike incidents such as automobile accidents. While insurance rates may increase across an entire city, county, or state, tornado damage, hail damage, and wind damage claims will not raise your individual rate since these are uncontrollable events.

Question 8

Claims filed by the policyholder are much less likely to be approved.

Accepted Answer

Insurance adjusters represent the insurance company and are responsible for minimizing claim payouts. While they will pay claims when clear proof exists, they will deny claims without definitive evidence of hail damage. Most homeowners cannot identify the signs of hail damage or explain them effectively to adjusters. Having one of our experienced roofers present during the inspection ensures that hail damage is properly identified and documented, significantly improving approval chances. Factors such as hail angle, path, direction, size, and speed all matter. For homes with tall or steeply pitched roofs, adjusters typically view damage only through binoculars or from a ladder rather than inspecting the surface directly as roofing professionals do. When our professionals are present during adjuster inspections, we increase claim approval probability by providing photographs of roof damage and other affected areas including vents, gutters, AC units, and siding. We use chalk circles to mark dings and dents and supply accurate roof dimensions and pitch measurements to ensure proper calculations for roof size and squares, guaranteeing appropriate compensation for your claim.

Question 9

Do you offer free inspections?

Accepted Answer

Yes, we provide free inspections. We do not assess roofs from ground level. Our experienced roofers climb onto the roof and conduct thorough inspections for evidence of damage. We do not charge for inspections regardless of whether we identify damage. While we recommend you remain on the ground for safety reasons and allow experienced roofers to perform the inspection, we prefer you be present during our visit. We use cameras to photograph your roof and review our findings with you safely on the ground. During free inspections, we may not always find the hail damage you suspected, but we sometimes discover normal roof deterioration that requires attention before leaks develop. We provide photographic evidence of all findings.

Question 10

I can't file a claim because my roof is not leaking, can I?

Accepted Answer

Yes, you can file a claim even without a leaking roof. Many homeowners are unaware that there is only a limited time frame to file claims for hail or storm damage after the event occurs. If you wait 6 to 12 months until a leak actually appears, the opportunity may have passed and could result in significant out-of-pocket expenses. Hail damage typically does not cause immediate leaks, so waiting for a leak to file a claim may be too late.

Question 11

What services does Ryan Roofing provide?

Accepted Answer

Ryan Roofing offers roofing installation, roofing repairs, storm-damage roofing repairs, roof inspections, and 24-hour emergency services.

Question 12

Where is Ryan Roofing located?

Accepted Answer

Ryan Roofing is located at 1633 West Main St, Suite 1001, Lebanon, TN 37087, USA.

Question 13

What are the operating hours of Ryan Roofing?

Accepted Answer

Ryan Roofing operates 24 hours a day, 7 days a week, providing continuous service including emergency response.

Question 14

What payment methods are accepted by Ryan Roofing?

Accepted Answer

Ryan Roofing accepts American Express, Cash, Check, Discover, MasterCard, and Visa.

Question 15

Which brands does Ryan Roofing work with for roofing materials?

Accepted Answer

Ryan Roofing works with Tamko and GAF roofing brands.

Question 16

Does Ryan Roofing serve areas outside of Lebanon, TN?

Accepted Answer

Yes, Ryan Roofing serves clients in Lebanon, TN and Mount Juliet, TN.

Question 17

How can I contact Ryan Roofing for service or inquiries?

Accepted Answer

You can contact Ryan Roofing by phone at +1 615-948-0311 or +1 615-547-9898, or via email at ryanroofing@charter.net.

Question 18

What nearby wellness centers can I visit before or after my appointment at Ryan Roofing?

Accepted Answer

Be Still & Breathe Salt Wellness Center and Be Still And Breathe Salt Room are nearby halotherapy and spa centers for relaxation.

Question 19

Are there fitness facilities near Ryan Roofing?

Accepted Answer

Yes, nearby fitness options include Armor Fitness Lebanon, Crossfit gym, Hot Yoga Lebanon, and World Classic Martial Arts club.

Question 20

What other professional services are located near Ryan Roofing?

Accepted Answer

Nearby professional services include Pain and Spine Consultants (medical center), J.M. Insurance Agency, and Porter Dentistry providing dental services.

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