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HEP is on the way

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About

PlumberAir Conditioning ContractorElectricianHeating ContractorHVAC ContractorRoofing ContractorSeptic System ServiceSiding Contractor
HEP Inc. is your comprehensive solution for Heating and Air Conditioning, Plumbing, Electrical, Septic, and Roofing needs! We are a locally owned and operated home maintenance company serving East Tennessee since 2002. Originally specializing in HVAC, electrical, and plumbing services, HEP has broadened its expertise to encompass roofing and septic services as well. Our commitment includes same-day service with transparent flat-rate pricing and complete licensing, bonding, and insurance for your peace of mind. At HEP, we take pride in fixing everything under your roof, from HVAC systems to plumbing issues to your actual roof. One call to HEP truly does it all!

Location

HEP is on the way
3914 Papermill Dr NW, Knoxville, TN
37909, United States

Hours

MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours

Reviews

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4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars
25
1 star
1

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.

Customer Service

Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.

Cleanliness

The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.

Coupon Issues

Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.

Operational Hours

There were complaints about unclear operational hours and being turned away before closing time.