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Ferguson

3.3
(8 reviews)

Business Details

(865) 895-6960

About

Plumbing Supply StoreBathroom Supply StoreHardware StoreIndustrial Equipment SupplierHeating Equipment SupplierAir Conditioning ContractorHome Improvement Store
Ferguson is an industry leader in wholesale plumbing and wholesale heating and cooling supply products. Make your local Ferguson in Knoxville, TN your trusted partner for premium plumbing products and HVAC equipment, including repair parts, tools, operation supplies and more. In addition to providing professional HVAC and plumbing contractors with equipment, parts and supplies, our knowledgeable associates can also provide on-site trainings and full-service solutions.

Location

Ferguson
3124 Water Plant Road, Knoxville, TN
37914, United States

Hours

Monday7:00 AM - 4:30 PM
Tuesday7:00 AM - 4:30 PM
Wednesday7:00 AM - 4:30 PM
Thursday7:00 AM - 4:30 PM
Friday7:00 AM - 4:30 PM
SaturdayClosed
SundayClosed
9/7/20267:00 AM - 4:30 PM
11/26/20267:00 AM - 4:30 PM
12/24/20267:00 AM - 4:30 PM
12/25/20267:00 AM - 4:30 PM
12/26/2026Closed
12/31/20267:00 AM - 4:30 PM
1/1/20277:00 AM - 4:30 PM
1/2/2027Closed

Reviews

3.3
8 reviews
5 stars
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1
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1 star
3
  • MM
    Mohammad Malik
    Jun 29, 2026
    3.0
    Very nice staff. But they took little more. I spent three hours to unload
  • RM
    Rob M.
    May 28, 2026
    5.0
    OTR driver here. Just had a live unload this morning. The staff was up front with me about the unload time and explained to me why it takes them a little while. With that being said they were actually faster than their estimated time and everyone I talked to seemed friendly and respectful. They said 3-3.5 hours. I was out of there in about 2. I had 9 pallets fwiw.
  • GC
    Gil Carpenter
    May 12, 2026
    5.0
    Quick unload!
  • AG
    Alex Gillespie
    May 8, 2026
    5.0
    Quick unload
  • RS
    riley strawbridge
    Apr 2, 2026
    1.0
    Horrible place to unload. I show up 30 mins early to my appointment they dont even put me into a dock until 1 hour AFTER my appointment, and get this there was 5 docks with the doors wide open that box trucks and local drivers were bumping every 30 mins. I go and ask the lady whats going on ive seen like 5 trucks come and go since ive been here? She says oh they are only dropping off 1 or 2 pallets at a time. I said okay, well can I at least get bumped to a dock she says no the only dock we have for you is filled rn the rest are for LTL. I said okay whatever. The guy in I guess what is the "OTR dock" leaves so I pull in. We are at the 1 hour and 30 min mark. It takes them an additional 30 mins to even touch my dock (lock me in turn on red light) then when they do that they dont even start. It takes them an additional 30 mins to start. So we are at 2 and a half hour mark before anything even happens. They take a pallet every 15 or 20 mins but will stop if a truck pulled up next to me aka the local drivers or box trucks they drop EVERYTHING to get those guys taken care of. Oh and dont forget the times I occasionally look to see if people are working you got a guy walking around aimlessly with a broom and dustpan and a guy just staring at boxes and another guy dancing I CANT MAKE THIS STUFF UP. This continues like this for the next 2 hours. So we are at 4 and a half hours. I notice 12 is approaching and I already know that they are going to try and go on a lunch break before finishing me I just know it. So I walk back up and it takes me a second to even get anyone to acknowledge me. I finally yell a guy down and im like man whats going on? How much is left? He goes and looks and say 4 pallets. Im like can you guys get me unloaded before you go to lunch? Hes like "oh I dont work the fork lift" I swear im just like well tell the guy to hurry up and walk off. Im currently STILL DOCKED writing this 30 mins later from that conversation they've proceeded to hit my truck 1 more time. AVOID AVOID AVOID! This was my laod to get home after being on the road for 6 weeks. They dont look at us as human beings they dont care! Im still locked into this dock who knows I could be here an additional 4 hours. who knows?

Frequently Asked Questions About Ferguson

What products and services does Ferguson offer?

Ferguson offers wholesale plumbing, heating, and cooling repair supplies, including premium plumbing products, HVAC equipment, repair parts, tools, and operational supplies. They also provide on-site trainings and full-service solutions for professional contractors.

When did Ferguson in Knoxville open?

Ferguson in Knoxville opened on October 13, 2025.

Brand Certified Facts from Ferguson

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Certified August 23, 2026Yext Knowledge Graph
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