Brand Certified
Builders FirstSource
4.6(75 reviews)
Certified by Builders FirstSource • Jul 05, 2026
Business Details
691 Suncrest Dr, Gray, TN
37615, United States
Certified by Builders FirstSource • Jul 05, 2026
(423) 477-1433
Certified by Builders FirstSource • Jul 05, 2026
https://www.bldr.com/
Certified by Builders FirstSource • Jul 05, 2026
About
Certified by Builders FirstSource • Jul 05, 2026
Building Materials SupplierHardware StoreLumber StoreConcrete Product SupplierCountertop StoreFence SupplierDoor SupplierWindow SupplierBuilding Materials Holding Co
Builders FirstSource is the nation's largest supplier of building materials and building products for builders, contractors, and remodelers, providing trusted products, industry expertise, and support for new construction, remodeling, and home improvement projects. Our Gray, TN lumber yard serves customers throughout Kingsport, Piney Flats, Johnson City, Jonesborough, Watauga and surrounding East TN Area. We provide framing lumber and other essential building products to support residential construction and remodeling projects. With reliable service, convenient pickup and delivery options, and knowledgeable local expertise, we're proud to be known as builders' first choice.
Details
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
- Free parking lotAvailable
Location
Certified by Builders FirstSource • Jul 05, 2026
Hours
Certified by Builders FirstSource • Jul 05, 2026
Monday7:00 AM - 4:00 PM
Tuesday7:00 AM - 4:00 PM
Wednesday7:00 AM - 4:00 PM
Thursday7:00 AM - 4:00 PM
Friday7:00 AM - 4:00 PM
SaturdayClosed
SundayClosed
7/3/20267:00 AM - 4:00 PM
9/7/20267:00 AM - 4:00 PM
11/26/20267:00 AM - 4:00 PM
11/27/20267:00 AM - 4:00 PM
12/24/20267:00 AM - 4:00 PM
12/25/20267:00 AM - 4:00 PM
Products & Services
2 lists · 14 items
Explore offerings from Builders FirstSource on 691 Suncrest Dr in Gray, with popular roofing and siding & exterior building materials available at this location.
Reviews
4.6
75 reviews
5 stars
57
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10
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4
2 stars
2
1 star
2
- MHMichael HallJun 18, 20265.0Thay are very helpful, courteous and kind. Thay go above and beyond to help you in any way thay can.
- EJEric JohnsonApr 5, 20265.0First time here. It has a fantastic show room especially if you are looking for rock siding, which i was. Very helpful and knowledgeable staff
- OROmnia RoofingJan 30, 20265.0We’ve had nothing but great experiences with Builders First Source. Their deliveries are always quick, which makes a huge difference for keeping our jobs moving. On top of that, the customer service is amazing every time—easy to work with, responsive, and dependable. They’re a solid partner and we really enjoy working with them.
Frequently Asked Questions About Builders FirstSource
How do I find out what products and services are offered at my local store?
Since our inventory varies by location, we recommend contacting the store nearest you. You can find the store closest to you and their contact information on our website.
Where do I apply for a BFS job?
Thank you for your interest in a career at Builders FirstSource. You can apply directly online underneath the Join Our Team tab on our website to the job(s) that align with your background and expertise.
What is READY-FRAME®?
It is our pre-cut framing package that makes framing better, faster, safer, and greener. You give us your plans, and we cut everything you need, just how you need it. Learn more at about READY-FRAME on our website.
What are the benefits of having a BFS account?
A BFS account will allow you to make purchases more easily with your sales rep. You will also be able to take advantage of our customer portal, where you will be able to track your orders and manage your account.
How do I open a new account?
To open a new account, please visit a sales representative or credit account manager at your nearest location. You cannot open an account online at this time.
What is BFS return policy?
Please contact your local store or sales representative for return options for your order. We do not allow returns on custom orders.
Does BFS price match?
Pricing is done by our local store managers or sales representatives. You are welcome to bring a competitor’s quote into a local store to determine what options might be available.
If I need assistance with an existing order or warranty claim, what information will I need and who do I contact?
For existing orders that have not yet been delivered, please contact the store or sales representative where you made the purchase.For warranty information, contact our customer service team. You will be asked to provide your contact information, builder information, product information, and a description of the problem.
How do I make a payment on my account and what are the methods?
You can pay your invoice online at MyBFSBuilder if you’ve registered your account there. You can register your account if you haven’t already done so. You can also make a payment at your local store. Our customer service team is not able to receive payments over the phone at this time.
How do I become a carrier for Builders FirstSource?
Fill out the Contact Us form on our website with your details. Our transportation team will review your information and reach out to you directly if they would like to proceed or to request additional information.
How do I inquire about donation requests?
or local charity work, contact the manager at your local store. For larger scale requests, contact our customer service team.
How do I inquire about marketing or partnerships with BFS?
For local projects, contact the manager at your local store. For larger scale efforts, contact our customer service team.
What does Builders FirstSource do?
We're the nation’s largest supplier of structural building products, value-added components and services to the professional market for new residential construction and repair and remodeling. Our focus is on providing unparalleled service to both large and small customers.
Who bought Builders FirstSource?
Builders FirstSource has grown significantly through strategic mergers and acquisitions. Founded as Builders’ Supply & Lumber Company in 1998, BFS expanded its national footprint by acquiring ProBuild in 2015. In 2021, BFS merged with BMC and acquired WTS Paradigm, strengthening its position as the nation’s largest supplier of building materials and solutions.
How many employees does BFS have?
Builders FirstSource has over 30,000 team members.
How many locations does BFS have?
Builders FirstSource has approximately 600 distribution and manufacturing locations, a presence in 43 states and 92 of the top 100 Metropolitan Statistical Areas.
What types of building supplies and services does Builders FirstSource in Gray, TN offer?
Builders FirstSource in Gray, TN offers lumber and building materials, windows, design center and showroom, business center, pro retail store, customer pickup/will call, and installation services.
What are the operating hours for Builders FirstSource in Gray, TN?
The store is open Monday through Friday from 7:00 AM to 4:00 PM and is closed on Saturdays and Sundays.
Does Builders FirstSource in Gray, TN offer delivery and in-store pickup services?
Yes, the Gray, TN location offers both in-store pickup and delivery services for customers.
How can I open a new account at Builders FirstSource?
To open a new account, visit a sales representative or credit account manager at your nearest location, as accounts cannot be opened online at this time.
What payment options are accepted at Builders FirstSource in Gray, TN?
They accept American Express, Apple Pay, Android Pay, cash, check, contactless payments, Discover, invoice payments, MasterCard, and Visa.
What is READY-FRAME® and how does it benefit builders?
READY-FRAME® is a pre-cut framing package that makes framing faster, safer, and more efficient by cutting materials exactly to your plans. It is designed to improve your framing process significantly.
What are the benefits of having a Builders FirstSource account?
Having a BFS account allows easier purchases through a sales representative and access to the customer portal for tracking orders and managing the account.
Are there any nearby building supply stores to Builders FirstSource in Gray, TN?
Yes, Probuild is a nearby building supply and hardware store where customers can also find home and garden products.
How can nearby businesses like Ryder Truck Rental assist customers visiting Builders FirstSource?
Ryder Truck Rental nearby can help customers rent trucks for transporting building materials purchased at Builders FirstSource, making material handling more convenient.
What nearby amenities are available for customers before or after visiting Builders FirstSource?
Nearby amenities include Xenia Skin Care for relaxation, Jersey Mike's Subs for dining, and AAA Mini Storage for storage needs, providing customers additional convenience in the area.
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