Rapid Response Plumbing, Heating & Cooling

Reviews

• LB

  Logan Bartels

  May 8, 2026
  5.0
  After receiving a couple of quotes, we hired Rapid Response to help us upgrade our 30 year old upstairs HVAC system to new, more efficient units. Everything from the initial quote inspection to install and payment went smoothly. During the quote process Dylan fielded all of my questions and provided me with knowledgable answers. One thing that stood out to me was that he wasn't trying to persuade me into certain brands or add-ons that weren't needed. I initially was interested in an American Standard system, which is typically higher priced, but after an informative discussion he helped me settle on a more cost effective solution that still met all the capabilities I was looking for. His guidance saved us several thousand dollars that were mostly do to brand name. Their name "Rapid Response" is true, as it was just a couple days later after approving the estimate that Landon and his team were here installing the new unit. Like Dylan, Landon was very knowledgable and we felt well taken care of. He discovered that our original refrigerant lines were the correct size and in good shape, which meant they were able to reuse them vs having to install new ones. His observation saved us money and greatly added to client/contractor trust. I've worked with these folks before a couple years ago for a tankless water heater install and the experience was great then too. I will definitely be calling them when it comes time to replace our downstairs HVAC system.
• XT

  Xae Tucker

  May 6, 2026
  5.0
  This experience was great from beginning to end!!! The price was very affordable! The speed of response matched the name of the company. There were no hidden agendas, no hidden motives and no hidden charges!!! The workmanship and dedication to get the job done on the same day with excellence was very evident. After years of dealing with pipe issues, we now have the main pipe line repaired! By-by root ball!!! Free at last!!! 😂
• DL

  David Lanz

  May 1, 2026
  5.0
  I have been using Rapid Heating and Cooling for years and they never disappoint. I had Demetrius Morris come by to do some preventive maintenance on my HVAC and Demetrius went Above and Beyond my expectations. He was so courteous and kind and did a great job on all my HVAC needs. I would highly recommend this company and ask for Demetrius. He is the BOMB!!
• RF

  Robert Fitzgerald

  Apr 30, 2026
  5.0
  My dad had issues with the AC, and Demetrius came out to service it. He was friendly, easy to talk to, but helpful explaining what was going on. He spoke to my dad during each step he took and even though I might suggest a toothbrush for the next visit lol he got everything taken care of at a very reasonable price. Overall the service was great. We really appreciated his professionalism and the effort he put into making sure everything was working properly.
• SC

  Sarah Crump

  Apr 29, 2026
  5.0
  I had a great experience with Demtrius when he came out to service our air conditioning unit. He was not only professional but took the time to thoroughly explain what was going on and made sure I understood the issue and the solution. That level of care really stood out. Although I do want to mention that his coworker didn’t seem as interested in explaining things, but Demtrius absolutely made up for it with his knowledge and willingness to help.

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