Charles Stone Mechanical

Reviews

• KK

  Karen

  1 day ago
  5.0
  Brandon was professional and friendly. Really appreciate that a technician that took time to explain all of the company’s services and options available to me. I was able to schedule my appt easily online, and the team communicated clearly about appointment times and when to expect a visit from a tech. The comfy club membership was a great option for forgetful people like me (who might not remember to schedule your annual recommended maintenance visits). Highly recommend to others and will use their services again.
• WR

  Will & Mary Ellen Roberts

  May 13, 2026
  5.0
  More than pleased with the service I received from Adam and Scout. It was a difficult situation, but they got it done. Polite, respectful young men. Good job. I will recommend to my friends.
• BP

  Billy Phillips

  May 1, 2026
  5.0
  Our home sewage system has given us problems for years. We decided to have it fixed such that whatever was causing the ongoing issues would be resolved. We have called on Charles Stone several times over the years. We have always gotten great service from them. The crew that worked the recent sewage system problem did a great job. They worked diligently to get the system back up and working and did due diligence to ensure the system worked without issue. We really appreciate the men that worked this job led by Jordan Hillis.
• VH

  Vicky Horn

  Apr 30, 2026
  5.0
  Absolutely fantastic service. I called Tues afternoon to get an appointment for someone to come.out and check a problem i had with my electric. I felt like it could be dangerous. The appt was set for Wednesday morning 8 a.m. The service tech, Dale, arrived at precisely 8 a.m. came straight in and started checking things out. Within 5 min he diagnosed the problems, showed me and explained everything. It was dangerous.He checked everything else out, repaired problems, rechecked his work and was gone by 8:30. He was knowledgeable, friendly and very informative. I will never call anyone else other than Stones for any future problems or needs i may have. Thank you for such great service.
• JS

  J. S. Francis, Sr.

  Apr 20, 2026
  5.0
  I recently had maintenance performed on my heating and cooling system by Zachery Johnson from Charles Stone Mechanical, and the entire experience exceeded my expectations from start to finish. Zachery was outstanding—professional, personable, and extremely knowledgeable. He arrived on time, communicated clearly, and took the time to walk me through what he was doing and why it mattered. His attention to detail and commitment to doing the job right were evident in every step of the process. It’s clear he takes great pride in his work, and that kind of care is hard to find. What really stood out, though, was how well Zachery reflects the values of Charles Stone Mechanical as a company. From scheduling to service, everything felt organized, efficient, and customer-focused. It’s obvious they prioritize quality workmanship and integrity, and Zachery embodies that standard perfectly. He didn’t rush through the job—he made sure everything was operating at peak efficiency and offered helpful insights to keep the system running smoothly moving forward. Beyond the technical side, Zachery was respectful of my home and time. He worked cleanly, answered every question patiently, and made sure I felt confident about the condition of my system before he left. That level of service speaks volumes not just about him, but about the company he represents. Charles Stone Mechanical has clearly built a team of professionals who care about their customers and their craft. If Zachery Johnson is any indication of their overall service, this is a company you can trust. I highly recommend both Zachery and Charles Stone Mechanical to anyone needing dependable, high-quality HVAC service.

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