Need a trusted HVAC company in East Tennessee? HEP is on the way.
Since 1999, HEP has provided expert heating and cooling services with transparent flat-rate pricing, licensed and experienced HVAC technicians, and fast, dependable service. From AC repair to heat pump installations, system tune-ups, indoor air quality solutions, and emergency HVAC repairs, we're committed to keeping your home comfortable year-round. When you see our iconic yellow dog trucks, you know reliable heating and cooling service is close.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.