Access Garage Doors of Chattanooga - Service Center #1

Reviews

• SB

  Steve boyd

  1 day ago
  5.0
  The sale representative showed up right when he said he would and went over the hole job and gave me my price when we finished going over everything. The very next day the installers was there right on time. I couldn’t ask for more knowledgeable people they got my 3 door openers installed and working faster than I expected and went over all the details.they were very helpful and patient showing me everything. I couldn’t ask for more perfect Job. Thanks Access.
• SH

  Sandra Hickman

  6 days ago
  5.0
  He was real friendly. I need done told me ahead of time. What needed to be done to fix the problem and he fixed it and pointed out a few things that may need it later on will keep your number and holler at you next time. I need some work done thank you
• AH

  andrew hibbler

  May 11, 2026
  5.0
  Access Garage Doors of Chattanooga came through for us in a clutch situation and absolutely exceeded expectations. Hayden and Scott were incredibly professional, responsive, and easy to work with from start to finish. They moved quickly, communicated clearly, and made sure everything was handled the right way. It’s rare to find a team that combines great customer service with quality work, but they definitely do. Highly recommend Access Garage Doors of Chattanooga if you want honest, dependable service from people who truly care.
• DS

  David Stynchcombe

  May 7, 2026
  5.0
  Access Garage Doors was top notch! I called because the spring on the door was broken. The repairman arrived less than two hours after I called. Within an hour, he had my garage door working better than ever before. He was professional and polite. I would use Acess Garage again.
• WA

  Wendel Adams

  May 7, 2026
  4.0
  Had the privilege of working with Conner on the door designs and ordering. He has a solid understanding of the materials, products, and installation procedures and was able to answer all my questions even those that i didnt ask. Of the 6 over head doors I ordered, 5 had some special conditions that required specific ordering details. Whether it was a track that followed a vaulted ceiling or a track/door that had to clear and drain line crossing its path, Conner was able to put together a package that in the end was everything he said it would be and what was needed. The order was to take 4-6 weeks to get the materials. It took every bit of that and little more. The only complaint I have, which I shared with the company, is that once I placed the order absolutely no communication came through. If I wanted to get an update, I had to call in. I did this maybe 4 times during the 4-6 weeks to follow up. This should be on their list to call regularly with progress updates, even if there is nothing new, just to let me know that my value to them didnt end at the sale. Spending that kind of money should come with communication that is above-and -beyond (maybe even a gift card). Once the doors arrived, they were scheduled for install which was estimated to be a two day process. It indeed was but the installation technicians couldn't have been a better team of guys. Hayden and Tim, were just a pleasant to engage with and work with as Conner had been. They were super friendly, enjoyable to be around, and very accommodating of the special situations and conditions of my job. They were respectful of the property, did their work well, and left the job in as good of condition as they found it (they cleaned up after themselves well). I didnt feel like they were rushing to be able to get to the next job. When they were here, my job and doing it properly and well was their priority. If I had questions, Hayden would stop working and give me undivided attention to be sure i was heard and my questions or concerns were addressed. While both were solid workers who definitely knew their stuff on installations, they were both amazing to have around, they worked well together while each brought unique and special tallents to the job site including Tim's vocal segments that accompanied select segments of songs that played on the radio. As for the price, I dont know exactly how their pricing compares with others as I wasnt able to get an apples-to-apples quote from others for a comparable product. I really like the quality of the product, and the fantastic workmanship on the install. The price was not cheap but the product is solid and is what I was looking for. I anticipate that they will last my lifetime and my children's with appropriate care and maintenance. Which reminds me that before leaving, Hayden went over the maintenance that is needed to keep the doors in prime condition and working properly. I would anticipate that any future interactions whether for customer service or service/repair needs will be as delightful as the consultation and installtion processes with Conner, Hayden, and Tim. (Hope i spelled their names correctly...) The consultation, installation, and product were all 5 star. The commumication is what dropped it to 4 stars.