Michael & Son Services

Reviews

• JJ

  Johnny Jones

  1 day ago
  1.0
  No Cold Air. Was at 86 degrees. Slow, I mean very slow, response from resolving this issueVery courteous and polite individual. Service…judge for yourself
• AD

  Alexis Dorman

  4 days ago
  3.0
  Braydon did a great job repairing what needed to be done to get our AC back up and running. He was nice, quick, and knowledgeable. If my review was just for Braydon, he’d get 5 stars. Unfortunately, this review is for the experience as a whole. When I called, I was told that nobody could come out that day (it was late afternoon) but that somebody would come first thing in the morning and I was given an 8 AM to 10 AM window and that my tech would call on the way. I called around 11:30 to check in and they told me he wasn’t done with his first job. I called again around 12:30 and they tried to reach him themselves and could not. He called me a few minutes later to tell me they had double booked him and that the earliest he’d be able to get to me was 3 PM. He ended up arriving a little after 4. I spent many hours waiting in a house with no AC in August and could have been somewhere else if I’d known it was going to be that long. A simple phone call at the beginning of the day to let me know there was a booking issue would’ve gone a long way. Again, if I were recommending based on Braydon’s work alone, I’d recommend this company. But because of the lack of communication or consideration for the client, I’m not sure that I can. Get your scheduling and communication figured out, people are paying a lot of money.
• KK

  Kay Kerns

  Aug 14, 2026
  1.0
  I had an appointment today between 1:00 and 3:30 NEVER got a call I got nothing. I called 3 times after the third call someone said the repair guy had problems with his van. Ok call your customer (ME) and let me know what happen. Just a simple phone call. But they did nothing. Then he said they could come Saturday and time I said no I want to be first in line then changed the time from 10:30 to 1:30. So then I ask do I have to pay time and a half since it’s Saturday he said he was not sure. Hey this is NO WAY to run a company. Just heads up everyone do NOT use Michael & Son because they NEVER call to let you know what is going on. Thumbs down to them. 👎👎👎
• WB

  william burke

  Aug 3, 2026
  5.0
  Braydon called to let me know he could show up early which was just fine with me. He went over the whole AC system with me and checked for any issues. He answered all my questions and was very polite. He explained the maintenance plan to me but did not put any pressure on me to purchase it. (Which I did). I would recommend Brandon for any AC issues that one might have. Thank you.
• CS

  constance sakala

  Jul 28, 2026
  5.0
  Sometimes—things go really well. Today, John Bielanski from Michael and Son came to fix an electrical problem in my home. Within 30 minutes, he had identified the problem, explained to me the extent of the problem and fixed it ALL!!! I was so impressed, I said — well as long as you are here — could you check the ceiling vents in two bathrooms? And again — fixed in no time. So —-Not knowing that they also had a Handyman service - I asked if I could get an appointment to install a new flag holder on my front porch. He said “no, I can fix it right now”. I’m throwing away every HVAC number, every plumber number and every handyman number and joining the Michael and Son team! One place to call for anything!!!!! They earned a full 10 from me!!!