Sutton Well And Pumps

Reviews

• HA

  Helen Adams

  May 16, 2026
  5.0
  I spoke to such a kind and helpful man, I had left a message Saturday about 8 45 not expecting to hear back until Sunday or Monday. He called me back within about 15 minutes and talked me through trying a couple of things by looking at pictures I sent him on my phone. I initially thought it didn't fix the issue and he said he would be able to schedule Monday but I asked if he would mind if I tried a more local person in the morning. Not only did he provide that helpful phone call for free and not mind me potentially calling another closer business he then called me back after a few minutes and said he was looking at the picture and talked me through some more things and the well was working! He also set me up with really clear info on what to do going forward. I have no words for how amazed I am by this wonderful service! To do this all on a Saturday at 9 30 and not even charge me for his time, such a blessing!!
• RS

  Rachelle Stewart

  Feb 1, 2026
  5.0
  I cannot say enough good things about Sutton Well and Pumps. During a snowstorm this weekend, we suddenly lost all water pressure and were completely without water. I made several calls on a Saturday, and Mr. Sutton was the ONLY person who returned my call — and I’m so grateful he did. Even though he lives in Hartsville and we’re in Pamplico, Mr. Sutton stayed on the phone with us and patiently walked us through a temporary fix to get our water back on until the electrical box can be replaced this coming week. He knew exactly what was causing the shutdown and explained everything clearly, calmly, and kindly. Thanks to his guidance, we got our water running again. When it shut down once more the next morning, we knew exactly what to do because of him. His patience, knowledge, and genuine concern for our situation made all the difference. What stood out most was how much he truly cared. In a stressful situation, especially during bad weather, that kind of kindness and dedication means everything. It stuck with me all day because it’s rare to find someone who goes above and beyond simply because they want to help. If you need well or pump service, do not hesitate to call Sutton Well and Pumps. Honest, knowledgeable, dependable, and compassionate — that’s service you can trust. Thanks from Rachelle and Stu, you are the best!!!
• DH

  Daniel Hill

  Nov 16, 2021
  5.0
  Excellent customer service and very friendly staff.
• VG

  Vanessa Greene

  Mar 21, 2019
  4.0
  This company has been in business for decades! I lived with my grandparents and we had well water. If the water stopped, sometimes a family member or friend might at first try to get it started back and if they were unable to solve the problem, they would always say, guess you better call the Suttons! When they showed up, you could consider your water problem already solved!!

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