Our purpose is to serve by creating the most effective environment in the world. Our Mission is to provide innovative “Peace of Mind” solutions for comfort, savings, and health. Create long term relationships with our customer base through Peace of Mind Service Agreements. Serve with such commitment, confidence, and clarity that our customers call and request the technician by name. To DWWSWWD (Do What We Say We Will Do) so that we will be rated in the top ten in our category in the annual Customer Satisfaction Survey. To give back to our community through recycling our used materials and providing free maintenance, repairs, and/or materials for select charitable organizations, and encouraging our employees to be active in the community.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.