Ted Cook Heating Service

Reviews

• SM

  Stephen Merrin

  May 28, 2026
  5.0
  This review is a bit different from what a person would expect. We live in Flagstaff,Arizona about 1900 miles from Mr Cook’s business. We had a totally worn out HVAC system that was 22 years old. The climate here in Northern Arizona is very severe at times and our winters get well below zero with 100 plus inches of annual snowfall. We had received so many different estimates on a complete system replacement we were totally overwhelmed. I enjoy watching You Tube Videos on mechanical stuff. I ran across Ted’s site. I really enjoy watching his videos. He is a Trane Dealer and promotes the Trane Line of products. I just decided to find his number and give him call. He answered on the first ring. I explained to him my situation and that we were receiving so much different information from all the dealers we had contacted. He spent quite a bit of time recommending what equipment would be ideal for our situation. We located a company here in Northern Arizona that was a Trane dealer. We had a full system installed January of 2026. To say that we are totally pleased would be an understatement the Trane system is terrific. We are already seeing a a fifty dollar reduction in our natural gas bill and our electric bill. That’s a 100 dollar savings per month.. We had a warm spell for about a week and we turned on the A/C to test it out. I had gone outside numerous times to see if the condenser was running because it is so quiet. I have spoken to Ted numerous times asking questions about the Trane equipment and he has been so gracious to take our calls and explain everything that we needed to know. He is truly a true representative for the Trane Brand. I am really sorry that we live so far apart that I could not have given him our business..Mr Cook runs his company on true customer service and support. I have included a couple of photos of our final install. Thanks again Ted.
• CT

  Cheeky Tees

  Feb 25, 2026
  5.0
  Mr. Cook is a pleasure to work with! Extremely knowledgeable and friendly and direct! Highly recommend this local business! 🦊
• NZ

  Nancy Zolnai

  Jan 25, 2026
  5.0
  I called Ted Cook today (Sunday) expecting to get a recording. Ted himself answered the call and arrived the same day to fix our furnace problem. If I could give 10 stars I would. If you are looking for a HVAC contractor, don't waste your time with any other company. Ted Cook is the best hands down and the only person I will recommend or ever use for any HVAC needs. Top notch company!!
• CC

  Clint

  Jan 20, 2026
  5.0
  Roger made it out the same day and had our problem figured out and power back on in just over an hour, with a professional attitude while keeping us informed on what was happening the whole time.
• TS

  Taylor Spoltore

  Jan 12, 2026
  5.0
  Guys. Do yourself a favor and call Ted Cook if you have an issue. My mind is blown. I called another HVAC company first, and I regret that immensely. They had good reviews but they gave me a quote I felt was outrageous and tried to sell me on a cleaning and service plan and all kinds of extras. I went with my gut and let them leave without fixing anything and I’m so glad I did because I went and found Ted Cook HVAC. I was not expecting to speak to Ted himself when I called, but he spent 25 minutes on the phone with me and was so exceedingly kind, fit me in the same day even though I didn’t call til after 3, didn’t charge me a crazy service fee, and beat the quote of the other company by $1200. $1200! That’s a lot of money and they did a phenomenal job and were so kind and friendly. Don’t think twice about calling Ted Cook.

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