Preferred Home Services

Reviews

• DD

  Dodie Denton

  2 days ago
  5.0
  I couldn’t have asked for a more professional service. Austin explained my problem with my AC unit thoroughly along with the cost and options. I was confident in his ability and appreciated the prompt communication from the office and dispatch staff. Their maintenance contract is also affordable and gives me peace of mind. It was a no brainer. Do yourself a favor and call this company for your electrical, plumbing and HVAC needs.
• SN

  Sean Norton

  2 days ago
  5.0
  After dealing with 3 other companies I was raw and didn't want to deal with another BS company. So glad I called Preferred Austin was our technician and he was amazing at his job was able to get our pipes uncloged and spent the extra time to make sure that they were. Highly recommend and I hope they acknowledge Austin is an asset to the company.
• RC

  Richard Campbell

  May 11, 2026
  5.0
  Excellent customer service, and explained everything to us. Being a former HVAC guy myself, I was really impressed with Xavis (our technician) knowledge, politeness and very customer oriented. We plan to sign up for their Preferred Partnership Program in the near future, just because of the benefits it comes with (discount on parts, if needed). I plan to tell neighbors about this company and my mom who's a senior citizen and could always use a good reputable company for certain things a homeowner needs to keep up on as far as maintenance goes and not being taken advantage of.
• TJ

  Theresa Josephson

  May 7, 2026
  5.0
  Both Dennis and Gabe were professional and communicated well, letting us know what they needed to do and explaining how they were going to do it. I also want to give a huge shout out to Tara who facilitated our purchase and, although it took several months to complete the sale due to issues with the sale of our house, she never pressured us to get the deal done. Thank you to a great team.
• YY

  Yank

  May 4, 2026
  5.0
  I had a spring checkup for my ac---heat pump..the tech was very experienced an forthcoming.. He gave me a very positive rateing on my existing system.. He let me know that the mold in my supply duct off the air handler needed an ultraviolet lite but a dear friend that has his own ac-- heatpump company is doing it at a little above cost...350$ verses..800$ that I was quoted last year for the same thing..I know that your company exists for making a profit an I respect that...but what would you do as a homeowner?.. A great associate you have servicing your customers

Frequently Asked Questions About Preferred Home Services