Home Genius Exteriors

Reviews

• MP

  Michael Pinkston

  Jun 20, 2026
  1.0
  Honestly don't know how they got a 4.8, but when the estimator came to our place he first price our 2500ft roof at 36000 , but if we buy today we could get it for 26000. He didn't want to leave. But finally understood i don't make any same day decisions. Talked to my neighbor down the street who also does roofing and he said it shouldn't be no more than 12000. Stay away from this company and their high pressure sales tactics.
• HS

  Henry Salter

  Jun 12, 2026
  5.0
  These guys were great! The scope of the work and the costs were all upfront, they showed up on their appointed day, and were super courteous and efficient. And after a couple of major rain storms the roof has proven to be intact… No leaks! Very happy.
• BH

  Brandon Haulk

  May 30, 2026
  1.0
  I signed a contract with Home Genius Exteriors on 05/29/2026 for a full roof replacement and gutter installation at my home in Lake Toxaway, NC. The total contract amount was $32,792, financed through Aqua Finance. After reviewing the contract carefully, I identified several serious concerns: 1. The flat roof section carried only a 2-year workmanship warranty, inconsistent with the "lifetime" warranty represented during the sales visit. 2. Only 8 sheets of plywood were included in the estimate for my roof. Materials for wood damage replacement that was clearly visible and vocalized to the sales rep was not included— a number that is mathematically insufficient to cover the deck and damages. Additional wood is billed at $6.01/sq ft for the plywood and $15/ sq ft for slat decking plus labor costs, meaning I faced potentially $3,500–$4,500 in unexpected upcharges. 3. When I raised these concerns, I spoke with Regional Director Alex, who verbally promised a "change order" can be submitted so the flat roof warranty would be changed to lifetime and that all additional wood costs would be covered by the company. When I asked for these commitments in writing on a new contract, he dismissed the contract terms as "just contract language." but would send copies of the change orders. 4. Most concerningly, Alex gave me a hard deadline of 1 day to make my decision — despite my contract explicitly granting me three full business days to cancel under the Notice of Cancellation provision. His reason was "It is the end of the month. I need to wrap up this sale for my numbers". Pressuring a customer to waive their legal cancellation rights is a serious violation of consumer protection standards. I am exercising my right to cancel this contract within the legally specified window and am submitting this review to document the high-pressure tactics, misleading warranty representations, and the attempt to override my contractual cancellation rights.
• GL

  George Labanick

  May 29, 2026
  5.0
  DiD an excellent job on removing and installing the new windows. Cleaned up after finishing the job
• CC

  Charles Cooper

  May 18, 2026
  5.0
  We’re very pleased with our new siding! Rob and crew did an excellent job getting our new siding installed! They were very professional and attentive to details. And when a minor problem came up after the installation, they were very quick to come out and make it work out. I’d highly recommend Home Genius!

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