Water Damage RestorationBuilding Restoration ServiceFire & Water Damage Restoration
Vines Restoration, LLC provides expert property recovery across Myrtle Beach, Conway, the Grand Strand, and Horry, Georgetown, and Brunswick counties. Backed by 130+ years of cumulative experience, this family-owned, "Best of the Grand Strand" winner delivers 24/7 same-day emergency services, including fire restoration, mold elimination, biohazard cleanup, and natural disaster recovery. Known for their motto, "When You’re in a Bind, Call Vines!", they offer upfront pricing, financing, a workmanship warranty, text alerts, and a Platinum Promise Membership. Locally operated with a dedicated Community Outreach Department, Vines helps neighbors restore safety and comfort with confidence.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.