Gale Contractor Services

Reviews

• SC

  Susan Compton

  Aug 4, 2026
  1.0
  Buyer Beware! My experience with Builder Service Group, Inc., doing business as GAIL Contractor Services, has been nothing but frustration and disappointment. This company installed my insulation and also installed my garage door openers. The workmanship and quality have been unacceptable. The garage door openers have never operated properly, and despite multiple service visits, they still have not been fixed correctly. The customer service is just as disappointing as the workmanship. Appointments were repeatedly scheduled, only for technicians to either arrive late or not show up at all. Communication was poor, and I was constantly left waiting with no explanation. Their employees displayed unprofessional attitudes, and when concerns were escalated, I felt management failed to take responsibility or provide meaningful solutions. The repeated delays, poor-quality work, lack of follow-through, and inadequate customer service made this an incredibly frustrating experience. As a customer, I expected competent workmanship and reliable service, but I received neither. Based on my personal experience, I would not recommend Builder Service Group, Inc. If you value quality, professionalism, dependable service, and a company that stands behind its work, I suggest looking elsewhere.
• JK

  Jacqueline Kuchta

  Jun 9, 2026
  1.0
  Wanted $250 just to come out and look at the garage door opener that they installed at new construction. Called Grand Strand and they fixed Gale Contractor crappy workmanship for $100.
• DA

  Diaa Alhelou

  Oct 22, 2019
  1.0
  If they can’t handle a phone call, how they gonna handle the job, I called 3 times, they say someone will call me and they never did, and they end up not answering the phone anymore, very sad .

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