Four Star Plumbing and Air Conditioning

Reviews

• WW

  William Wiles

  6 days ago
  5.0
  Our system was freezing up. I called after hours + Holiday. My wife has breathing issues and the heat compounds it. 2.5 hour wait, but it was expected. Tyler showed up and had the issue resolved in no time. We will be using Four Star in the future.
• JC

  Jim Castle

  Jun 22, 2026
  5.0
  Great experience through the entire process of an HVAC repair. Initial estimate was accurate, was kept up to date on the installation date and process. The crew cleaned everything up after installation, it was like they were never there. Outstanding!
• MG

  Michael Grossman

  Jun 2, 2026
  2.0
  This would be a 5-star review, but... I've used Four Star for both plumbing and HVAC throughout my time here in Myrtle Beach. Today, I had them run a new thermostat wire for my new Google Nest that required a "C" wire that my existing wiring didn't have. Everything went great. Nick is very friendly and good at his job. My issue is the cost of running a new wire, $900! Seems excessive for just less than 2 hours of labor, materials, and service call. The only material used was the wire. Nick didn't have much difficulty running the new wire on his own, even though another tech showed up to assist after he had already pulled it through. I just can't get over the cost of $900 to pull about 10-15 feet of thermostat wire and connect it to my air handler and thermostat! Seems quite excessive. I would think $300-$400 would be reasonable for this job. I will most likely not use Four Star anymore unless they would like to refund me at least $500! *EDIT* After discussing my issues with the extreme cost of the job, I was offered a choice of a refund of $125 or a one year service contract at a value of $180. I chose the refund of $125. The total cost of running a thermostat wire is $775. Still not happy with that cost for a job that took less than 2 hours. Needless to say, they have lost a loyal customer who will not recommend them either. Lesson learned, shop the competition regardless!
• HH

  Heather

  May 30, 2026
  5.0
  They are Very professional plumbers easy to deal with the lady that answers the phone is very nice Well recommended
• RD

  Robert Donato

  May 29, 2026
  5.0
  Carter was awesome. Thorough, polite, and passionate about his work.

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