SM
Shirley Meader
5 days ago
Joseph arrived promptly at his scheduled time. He was very friendly and professional. He was knowledgeable and explained our plumbing issues in easy to understand terms. We look forward to working with Joseph in the future.
Chuck arrived as scheduled and was very professional and respectful. He assessed my plumbing needs and provided guidance and some different scenarios for the respective fixes on different water valves.
HS
helena seamour
Sep 29, 2026
This company pulled through for me on 9/27 (Sunday).
The Technician CJ McDowell said he would arrive after completing the job he was working on. It was late Sunday night, but he came and knew exactly how to repair the problem. He was, neat, polite, user friendly, knowledgeable, competent and thorough. Most of all he has integrity. Also, the price was fair, not predatory. Thanks so much!
LA
Leslie Augustino
Sep 26, 2026
John was wonderful, he replaced my hot water heater. I found him to be very polite, informative, and I felt he was honest & sincere. He also checked my kitchen sink, faucet & pipes & showed me there was an issue with the faucet & one of the pipes had corrosion. He explained it wasn't an emergency, but that I should keep an eye on it. I appreciated him pointing this out to me & not being over bearing with fixing it right then & there. His work was excellent & he cleaned up the area afterwards. I highly recommend the company and especially John.
JB
James Bennett
Sep 25, 2026
Matt explained what had caused my plumbing issue and how it could be fixed. Fully explained the price before starting. Was extremely polite and efficient. Cleaned up thoroughly. It was a pleasure and I would recommend Benjamin Franklin to anyone.