Rodney and Tammy Krantz started Krantz Kooling and Heating in 1983 with the goal of providing top-notch heating, ventilation and air conditioning services to residents of Richland and Lexington Counties. We are a family owned and operated business. As our business grew, so did our family. Today, our sons are trained, licensed and certified HVAC technicians. We have over 250 years of combined experience. Our service technicians train on cutting-edge equipment to provide flawless service to all our customers. They are trained through the manufacturers and in house training. They are certified by NATE, the industry leader in technician certification in the U.S. They also have EPA certification.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.