Carolina Climate Control

Reviews

• MM

  Michael McGuire

  2 days ago
  5.0
  Michael was excellent. He was on time, friendly and very professional. He explained everything, provided multiple options and was not pressuring. He was very polite and helpful.
• TH

  TAMMY HILTON

  Aug 11, 2026
  5.0
  Johnathan was awesome! He was very knowledgeable about my system , professional and polite , he even showed me things about my thermostat that I did know. Not to mention I got my own private magic show while we waited for the reboot. Johnathan and Carolina climate control are bombdiggitty the best
• GB

  Giovanna Becker

  Aug 6, 2026
  5.0
  I am happy with the service provided by Carolina Climate Control. Skip arrived to our home in a timely manner. He was very professional and explained the repair process in detail. I recommend this company.
• CS

  Christina Smith

  Jul 20, 2026
  1.0
  I was so disappointed by the "service" from CCC. I called them after my AC went out. The tech came out and spent 4 hours at my house, two of which he spent in his truck smoking and eating his lunch. After 4 hours, we were told we needed 3 parts, one of which the arrival date was "indefinite" because our unit (8.5 years old) was so old and parts weren't made for it anymore. He also told us after the 3 parts were installed, he couldn't guarantee that the unit would be fixed and it was best to buy a new one. When we pushed back on that, he became frustrated. I called another AC company and they diagnosed the issue in less than hour. The motor needed to be replaced and they discovered it was still under warranty, so I only needed to pay for labor which was less than $300 (vs the thousands CCC was going to charge). We called CCC and asked to speak to a Service Manager and were told we would receive a call back, which of course never happened. We have been clients of CCC for years with multiple properties so we were surprised and disappointed to say the least. I would not use them again or recommend them to anyone in the future.
• EB

  emily bailey

  Jul 17, 2026
  5.0
  Our AC hasn't been keeping up and CCC made scheduling a service call online dead easy. It is 2026 please do not make me speak to anyone on the phone at any point for any reason. I got a call a day before service to verify details and confirm. The phone rep was only able to give a pretty wide open arrival window (8-4), but Mel texted 30 min out as promised and was great. He didn't rush or push, he took time to document and explain everything he saw and suggested, and he called and scheduled our next appointment on site for us. I'd recommend him specifically to anyone, and CCC for a quote or repair anytime. Thanks y'all!