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Carolina Custom Air

4.9
(1,337 reviews)

Business Details

4993 N Hwy 17, Awendaw, SC
29429, United States
(843) 226-7869
https://carolinacustomair.com/

About

HVAC ContractorAir Conditioning ContractorHeating Contractor
Carolina Custom Air is now an Ace Hardware Company! Ace Hardware acquired Carolina Custom Air, the HVAC experts of the South Carolina coast, creating a new opportunity to redefine Helpful service in the heating and cooling business. Supporting over 5800 neighborhood stores across the country, Ace Hardware is a company devoted to helpful service in local communities. Much like Carolina Custom Air, Ace Hardware is dedicated to delivering an amazing experience to every customer, every time. Ace Hardware stores are locally owned and operated, with the goal of being helpful in the aisle and now in the home. We are excited to grow Carolina Custom Air together with Ace to continue to support the local community for years to come.

Details

  • Requires appointmentAvailable
  • Onsite servicesAvailable

Location

Carolina Custom Air
4993 N Hwy 17, Awendaw, SC
29429, United States

Hours

MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours

Reviews

4.9
1,337 reviews
5 stars
1,265
4 stars
31
3 stars
5
2 stars
4
1 star
32
  • CC
    Chip
    2 days ago
    5.0
    Destin was really nice and very professional. He quickly diagnosed the issue with our HVAC unit and repaired. 5 star service
  • GV
    Gina Voorhees
    4 days ago
    5.0
    I called over Labor Day weekend to say one of our ac units wasn’t cooling. Arranged an appointment for Tuesday morning. Jamaal arrived on time. I appreciate that he wore disposable booties over his shoes in the house. He discovered that it was a bad capacitor. He made sure the drain lines were clear. Professional and courteous.
  • KB
    Keith Bayer
    Aug 31, 2026
    5.0
    Noah recently provided a service call for my new Daikin FIT system. He saw the error come up on his dispatch logs and knew what the problem was and swung by quickly to resolve it. He is a nice young man and is very knowledgeable about his product. He not only took care of the drain that was clogged but saw another issue, diagnosed it and came back quickly with a part to replace the component that was still under warranty. I am very appreciative of getting a high level of tech support and great customer service.
  • TS
    Thomas Stack
    Aug 21, 2026
    5.0
    Mike was great. He was quick and thorough. You could tell he was experienced in what he told us. He made an adjustment to our A/C and offered suggestions to help keep our place cool, since we have an old system. He set up an appointment for a new unit and suggested things to ask when we met with them. Overall it was a very positive experience with Mike!
  • KK
    KATE
    Aug 10, 2026
    1.0
    Left a single mother without AC by lying about providing 24 hour service on their website. .. I purchased a yearly maintenance plan and then immediately purchased an air scrubber unit and a dehumidifier. I got both installed on the same day with a perfectly working HVAC unit. It took two crews to finish the job but after they were done hours later, my upstairs of my home was not cooling down. It was registering about 80° when it was set to 73. I called around 6:30 PM the same day to have someone come back out and was told they do not have an emergency or after hours option to help me. I am a single mother with a small child and they denied me service when their website specifically says ""we provide 24 hour emergency service." This is just gross. And actually illegal.

Frequently Asked Questions About Carolina Custom Air

What kind of services does Carolina Custom Air provide?

Carolina Custom Air specializes in heating, ventilation, and air conditioning (HVAC) services, including installation, maintenance, and repair.

Where is Carolina Custom Air located?

Carolina Custom Air is located at 4993 N Hwy 17, Awendaw, SC 29429, United States.

Brand Certified Facts from Carolina Custom Air

This information is certified by Carolina Custom Air and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified September 06, 2026Yext Knowledge Graph
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