Cox Electric

Reviews

• EL

  Edmund Lorenzo

  today
  5.0
  Fantastic service Alec was on time and explained everything he was doing. My generator looks brand new and everything was super. Highly recommended Cox Electric.
• TJ

  Thomas Grigalunas Jr

  Oct 7, 2026
  5.0
  Eric was great! He took me through details of what he did during the service performed and answered all my questions regarding my heating system.
• WV

  William Vandervelde

  Oct 4, 2026
  5.0
  COX did a terrific job with the installation of our generator. Their technicians were knowledgeable and did excellent work. We are happy with the end result and recommend them as a Generac installer
• DA

  D Ar

  Oct 2, 2026
  4.0
  A bit of miscommunication as to the technician's pre-scheduled arrival window resulted in a longer than expected wait time. There was no communication from Cox on the day of service to update me on his arrival. I had to call the office myself. That needs to be addressed by management as a common courtesy for customers waiting hours for the tech to show up. Very frustrating. On the other hand, Alex the technician was great. He was professional, polite and very thorough. Couldn't ask for more, he represented Cox Electric well . We bought our 20kw Generac eight years ago and have always been satisfied with their techs and service. I'm hoping today's communication snafu was just a hiccup and future appointment windows and arrival times will be more forthcoming and transparent. Thank you.
• GC

  Gerald Castellucci

  Sep 30, 2026
  5.0
  Eric was terrific Focused and diligent What a pleasure to meet a conscientious professional in the service business His tests revealed a small gas leak at the boiler And he fixed it and explained the situation. And oh btw Riley told us between 2 and 4 pm and he was in the money. BRAVO KOOLCO

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