Question 1

What services do you offer?

Accepted Answer

Our company provides a comprehensive range of disaster restoration services. These include water damage restoration, fire and smoke damage restoration, mold remediation, biohazard cleanup, sewage cleanup, large loss commercial drying and dehumidification, storm damage repair, and additional related services.

Question 2

How quickly can you respond to an emergency?

Accepted Answer

We offer round-the-clock emergency response services. Our team aims to arrive at your location within one hour of your call to address your emergency situation promptly.

Question 3

Are your technicians certified?

Accepted Answer

Indeed, all our technicians hold full IICRC certification. Many of them have additional certifications in specialized areas such as water damage, fire and smoke damage, and applied structural drying.

Question 4

Do you work with insurance companies?

Accepted Answer

We collaborate with all major insurance providers and can guide you through the claims process. Our team provides necessary documentation to support your claim. We're preferred vendors for several insurance companies including Nationwide, Narragansett Bay, Allstate, USAA, American Family, Liberty Mutual-Safeco, and Sedgwick Claims Network.

Question 5

What should I do immediately after a disaster?

Accepted Answer

Your safety is paramount. If necessary, evacuate the premises immediately. Once safe, contact our services as soon as possible. To prevent further damage, avoid touching or moving items until our professional team arrives on site.

Question 6

How do you determine the extent of the damage?

Accepted Answer

Our team conducts a comprehensive assessment using state-of-the-art tools and technology. This thorough evaluation allows us to accurately assess the damage and create a customized restoration plan tailored to your specific situation.

Question 7

Will my property be completely restored to its original condition?

Accepted Answer

Our primary objective is to restore your property to its pre-loss state. While each situation is unique, we employ our expertise and resources to achieve the best possible outcome for your property.

Question 8

How long will the restoration process take?

Accepted Answer

The duration of the restoration process varies depending on the extent of the damage. Following our initial assessment, we will provide you with an estimated timeline for the completion of the restoration work.

Question 9

Is it safe to stay in my home during the restoration process?

Accepted Answer

The safety of staying in your home during restoration depends on the severity of the damage. Our team will advise you on necessary safety precautions and inform you if temporary relocation is required for your well-being.

Question 10

Do you offer any guarantees on your work?

Accepted Answer

We are confident in the quality of our work and provide guarantees to ensure your complete satisfaction with our restoration services.

Question 11

What services does Clean Care of New England provide?

Accepted Answer

Clean Care of New England offers disaster restoration services including water damage restoration, fire and smoke damage restoration, mold remediation, biohazard cleanup, sewage cleanup, storm damage repair, large loss commercial drying and dehumidification, general contracting, window treatments, flooring sales, kitchen and bath remodeling, emergency board up, content cleaning and storage.

Question 12

How quickly can Clean Care of New England respond to an emergency?

Accepted Answer

They provide 24/7 emergency response services and aim to arrive within one hour of your call.

Question 13

Are the technicians at Clean Care of New England certified?

Accepted Answer

Yes, all technicians hold full IICRC certification with many holding additional certifications in water damage, fire and smoke damage, and applied structural drying.

Question 14

Does Clean Care of New England work with insurance companies?

Accepted Answer

They collaborate with all major insurance providers, assist with claims documentation, and are preferred vendors for companies like Nationwide, Allstate, USAA, and Liberty Mutual-Safeco.

Question 15

What should I do immediately after experiencing a disaster?

Accepted Answer

Your safety is first; evacuate if necessary, then contact Clean Care of New England promptly. Avoid moving items to prevent further damage until professionals arrive.

Question 16

Where is Clean Care of New England located?

Accepted Answer

The company is located at 850 Wellington Avenue, Cranston, RI 02910, USA.

Question 17

Can you describe the restoration process time frame?

Accepted Answer

The restoration time varies based on damage extent. After assessment, they provide an estimated timeline customized to your situation.

Question 18

What nearby places can help me find Clean Care of New England or assist with related services?

Accepted Answer

Nearby places like Spectrum Thermal Processing LLC and S & A Construction could be relevant for business or construction needs. For community activities, Cranston Portuguese Club and Pocasset Pokanoket Land Trust are nearby. You might also find services such as Metro Distributors and WAGS Valve useful for business supplies.

Question 19

Are there dining options near Clean Care of New England for customers before or after their visit?

Accepted Answer

Yes, nearby dining includes Stykee's New York System Restaurant, Stykees Diner, and Mi Tastee Jamaica, which offer convenient places to eat around the area.

Question 20

What recreational or fitness options are near Clean Care of New England?

Accepted Answer

Elmwood Sports Center offers sporting goods and outdoor gear nearby, and 401 Boxing provides gym and boxing classes to stay active in the neighborhood.

Clean Care of New England

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