Cabinets To Go

Reviews

• KS

  Kim & Stef Silvia-Paré

  May 11, 2026
  1.0
  It’s taken me some time to digest the experience I had with Jeff at Cabinets to Go. What started out as an exciting experience became a costly business relationship of misinformation, misrepresentation and poor customer service. The day Jeff designed our cabinets took two hours, before I needed a lunch break, then another hour before I asked if he could work on designs without us sitting there. The disregard for our time should have been a sign but CTG was recommended by a few people and we get a Veterans discount so we figured it would get better. I had about 100 or so interactions via email, text and call with Jeff and although he was always courteous, he answered, the majority of the time, without knowledge which lead to many mistakes through our project. The first time I realized Jeff was “making it up as he goes” was when I visited CTG on his day off. Jeff was confident that we need a two level island and let us know that nothing else would work based on our area. Upon meeting with Joe (the main reason we continued business here was because of him) he said the designs were incorrect and redesigned our kitchen based on our measurements, wants and budget. Joe was a breath of fresh air and made us very happy that we could have what we wanted. The first mistake was the measurements that Jeff put on our design versus my sketch and measurements. He was off on one wall which ended up causing cabinets to be shipped that didn’t fit. I will say that customer service was great in resolving that issue. The next issue was the distance between our dishwasher and the pantry cabinet. Jeff had a pull out small sliding cabinet that we really wanted but he input the measurements in incorrectly and we needed a larger base cabinet. We had to return one and ended up with drawers that we really didn’t like. The next issue was the cabinets near the sink. He could not determine what we needed under the sink and when he did, he then estimated the measurement of the drawer to the right of the sink incorrectly. Instead of a larger drawer, that we asked for and he confirmed we could have, we had to downsize. The next issue was the island color. On their website the color I wanted showed a picture of a dark cabinet as part of the Platinum collection so I assumed that representation was accurate. Jeff let me know that it was just how the website looked (this is false) and that we would have to pay extra to have the island painted the color we wanted. I have included a picture that has still not been corrected on the website. This color is in fact Hampton Grey and it’s a costly error that they do not stand by. It’s blatant misrepresentation. Overall we were very disappointed. This project was more costly due to Jeff’s mistakes. He was very nice but the confidence he had in delivery of misinformation is still frightening. We would not recommend speaking to Jeff but would recommend Joe. This was a time consuming, frustrating and expensive project and I’m hindsight wish we worked with someone else.
• JB

  jose bautista

  May 8, 2026
  5.0
  Great communication, kitchen came out great!
• KK

  Kevin

  Apr 12, 2026
  5.0
  Joe the store manager is extremely professional, kind, caring and works with the customers needs.
• MF

  Maura Foster

  Mar 30, 2026
  5.0
  I had a great experience working with Joe. He built a plan for my kitchen incorporating my feedback and offering practical solutions. He was detailed and thoughtful throughout the process. I would highly recommend Joe to anyone with a cabinet project!
• RR

  Ruthy Rodgers

  Feb 19, 2026
  5.0
  Jeff was extremely helpful with laying out and pricing for my daughter's rental unit