Menser Inc

Reviews

• MA

  Melissa Allan

  Sep 19, 2026
  5.0
  Larry and Duane were professional, educated and kind! Thank you for fixing our sewer issue.
• DS

  David Spano

  Jun 29, 2026
  1.0
  Unprofessional, Disorganized, and Forced Upselling I had an incredibly disappointing experience with Menser Inc in Somerset while trying to coordinate a borough-mandated sewer pressure test for a home sale. The process was plagued by poor communication from the start. After an initial inquiry on June 1st, I was promised a site visit and estimate. By June 24th—having heard nothing—I called back to find they had completely forgotten about the request, with staff casually stating that "someone falls through the cracks" occasionally. To rectify their mistake, I accommodated a last-minute meeting on June 26th, which required a 70-minute drive one way on my part. Rather than providing the straightforward viewport installation estimate I asked for, they used the opportunity to push a mandatory camera scope costing a minimum of $750 ($450 for the scope plus $200/hour labor). When I asked to bypass the unnecessary scope and just receive the view port installation estimate, they refused the work and walked away from the job entirely. Menser delayed my home sale process by nearly a month due to internal disorganization, wasted nearly two and a half hours of my time in driving alone, and ultimately refused service when I wouldn't agree to an expensive, unrelated upsell. They are clearly exploiting home sellers who are trapped by new borough regulations. Look elsewhere if you value efficiency and transparent pricing.
• RH

  Ruth Hetz

  Jul 30, 2024
  5.0
  Menser Inc. did a great job installing 2 new heating oil tanks for me. Didn't have much room to get down in basement. But all worked out quite well. Thanks to the whole crew. Joan included. I like the out come and no leaks.
• RY

  Robert Yench

  Aug 25, 2023
  1.0
  worst company I have ever dealt with in county, they inexperienced kids out to your home with a telephone. stands around for 8 hours till a real tech comes who fixes the issue in 30 mins. Then I get a full day rate bill for inexperienced boy who jsut sat there. They only do enough to get out of your house asap.
• DW

  Donna WILHELM

  Jun 2, 2022
  1.0
  WE OWN RENTAL PROPERTY IN MYERSDALE PA. AND USED MENCER'S MULTIPLE TIMES, EVERY SPRING WE HAVE THEM SERVICE FURNACE AND A/C UNIT. SET UP SPRING SERVICE 3 WEEKS AGO AND NO ONE SHOWED UP TO PERFORM SERVICE AND NO PHONE CALL WAS MADE TO US THAT THEY WERE NOT SHOWING UP. WE HAVE RENTERS IN THE HOUSE AND HAVE TO COORDINATE TIMES AND DAYS SO HOUSE IS ACCESSIBLE. CONTACTACTED MENCER'S TO FIND OUT WHAT IS GOING ON AND WAS TOLD BY JOAN WHO ANSWERS THE PHONES THAT THEY WERE JUST TOO BUSY................................WOULD NEVER RECOMMEND THIS COMPANYT TO ANYONE DUE TO BEING VERY UNRELIABLE AFTER SETTING MULTIPLE APPOINTMENTS AND " NO SHOWS " ON THERE PART.

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