Cleveland Brothers Equipment Company is a full-service Cat® dealer covering 78 counties in Pennsylvania, West Virginia and Maryland. The Wilkes-Barre/Scranton facility supplies a wide variety of solutions and products, including parts, construction equipment sales and service as well as industrial equipment sales and service including electric power generation, petroleum, marine and other industrial engines. In addition, the Wilkes-Barre/Scranton facility offers industrial air sales, service and rental, an extensive rental fleet and full on-highway truck service through Cleveland Brothers RIG360 Truck Centers.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.