Mariani & Richards Inc

Reviews

• TM

  Tracey Miller

  Jun 14, 2026
  1.0
  Believe the bad reviews! Unfortunately this company does not follow through. They (Chris)will waste your time coming to your property for an estimate then send you an estimate then ignore you!! 😉. If you don't want the job then just say so.
• KH

  Kathy Hanna

  Mar 30, 2026
  3.0
  I am very disappointed with Mariani & Richards. They came to my home to provide an estimate, reviewed the job, shared information about their company, and collected my contact details, which led me to believe an estimate would be provided. After three weeks and three follow-up phone calls, I received nothing. If they were unable or unwilling to take on the job, I would have appreciated being informed upfront rather than having my time wasted.
• SZ

  Steve Zweig

  Nov 23, 2023
  1.0
  Had M&R (Chris) out in April '23 for a quote on sealing a patio. Received a proposal by mail shortly after with my name and address mis-spelled and an incorrect phone number (surprised it got to me).…Called their office and spoke to Wendy. Corrected the information, confirmed they received the signed proposal back, and asked about scheduling…Was told I'd be contacted by end of July…didn't hear back…Called again was told really busy will be back shortly…no call back again…Called the office and reached one of their VPs who was 'shocked' that I hadn't been scheduled or at least communicated to…Said he'd get right on it and have someone reach out ASAP….never heard back……would have been fine if they said too busy to do your job or we don't want your job….surprised a company that's been around so long acts bush league on the basics….waste of time with these guys ——————— Thank you for your response….what does strive to do better mean? Someone going to call me to follow-up?
• KS

  Kelly Merranko Strain

  Dec 27, 2020
  5.0
  I contacted M&R (Mariani and Richards, Inc) for emergent repairs on two chimneys on my home. One was worse off than the other. From the time I called to schedule an estimate to the time Mr. Schmidt called to come and do the estimate was one week. He quoted me 3,600.00 for the repairs on two chimneys. Other companies quoted me for the same chimneys 11+k and 8k. Some were not even scheduling work to be done at the time I called. If they were they were scheduling into 2021. Once I agreed that M&R would do the work, the initial date was set for 11/30/2020 for the repairs. There was no call from the company on 11/30/2020 but there was awful weather that day, which is why no one came. After about a week later I had heard nothing about a re-schedule date so I called to follow up and spoke with Mr. Schmidt. We re-scheduled for 12/9/2020 but then he called me back later and asked if we could do 12/8/2020, which was fine. Luckily the weather was behaving well enough that the crew could come and repair my chimneys on 12/8. The two men that came were polite, communicative, worked quietly, worked safely, efficiently, and cleaned up after they were done. They were great! I appreciate Mr. Schmidt working me into his schedule as fast as he could and the two men who safely fixed my chimneys. I will definitely use them again and refer them to others. If anything could have been done better I would have just wished that I didn't have to call on 11/30 or the week after for follow ups. That would be about it. Other than that I had a great experience and my chimneys are beautiful! Thank you!
• DP

  Donna Pauley

  Aug 22, 2019
  2.0
  Had a representative from the company come to our home to give us a quote. He was very professional. They never got back with us. I called their office twice, giving them plenty of time to work up a quote for us and still have never heard from them. I am aware that alot of contractors/companies don't get back with you, but I personally don't feel that is any way to do business. I'm sure this is a good business that does great work, but if you can't do the job, have time for it or whatever the reason, SAY SO. Don't leave people hanging. It takes a minute or two to make a call to say you are unable to do the work....PERIOD!

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