Groundworks Foundation Repair Philadelphia

Reviews

• DB

  Dave Bemiller

  2 days ago
  2.0
  We hired groundworks to encapsulate a very large crawl space which was open to the ground and in terrible shape about a year ago. They ripped out old/rotten insulation, laid down plastic and waterproof walls, and installed a dehumidifier + sump pump. The whole project was ~$19,000, and at the time I was really impressed with the quality. ...but a year later, I had to go down to trip the GFCI reset buttons on the outlets after a power outage, and that led me to the _back_ of the crawl space. Turns out they left a bit spot open to the dirt, and water has been coming in to create a pool. The water didn't flow to the sump pump because the ground is uneven. Good thing there's a lifetime warranty on the work, and the contract called for total encapsulation, right? Well, about that... I called in and they scheduled an inspector to come take a look. He saw the issue and started trying to sell me more work (another ~$6,000). I didn't have the warranty details on hand, so I asked him to send it to me over email. He did, and I replied with the old contract attached, warranty clause quoted, and asked why this wouldn't be covered. No response. I followed up a week or two later, and still got no response. I called the main number again to explain the situation, but they said they didn't have info on the specifics, but they'd send out another inspector. This time I asked about the warranty directly in person, and he said it _probably_ applies, but he wouldn't be the one doing the work, so he'd send the info to the project managers, who would get in touch with me. Weeks later, I still haven't heard from them. I sent some text messages back and forth with the second inspector, whose direct number I had. He was responsive, but said he was told they called already. He said he'd follow up, and I assume he did, but I still haven't heard anything from the project managers. -------------- The charitable take is that my phone carrier is blocking their calls as spam without telling me. It _is_ election season in PA, so I get a lot of spam calls. ...but if so, no numbers have come through as "groundworks" and I haven't gotten any voicemails from them. The uncharitable take is that they're trying to get out of their warranty. Most likely, I'm just getting lost in the bureaucracy. I see some "Responses from the owner" on here, so I'm hoping this review gets eyes on it from a different department who can follow up. If so: please reach out over email first to let me know when we can call, and from which number. In the meantime: I have a small pool of water in my crawl space, and the temperatures will start to drop below freezing pretty soon...
• RB

  Ronald Brodbeck

  2 days ago
  5.0
  I had my annual inspection of work I had done a few years ago. The work I had done took care of a water problem in my garage. The technician who came out today, Darnell was great. He was very friendly and gave me a rundown of what he would be doing. He worked quickly, made sure everything was working properly and put everything back together. Great service.
• KM

  Kerlyn Murat

  Oct 7, 2026
  5.0
  Jim B is very knowledgeable of this process. He gave me detailed information of every step of the process. He is friendly and thorough. It is apparent that he cares about his work. I am in the process of price comparison, but otherwise, Jim’s work would be a no brainer
• DT

  Dan Tollinchi

  Oct 6, 2026
  1.0
  This company does not do what they sell. They tried to sand down a crack in my porch and this is what it now looks like ( picture 1) My porch is still uneven and unbalanced. And the product they used has leaked into my basement, they still have not come to clean it up. I have been calling them for 3 months and they have been so unresponsive and not taking accountability. They will not call me back until I call them. They came back to do “warranty work” around 3 weeks ago and caused a new crack in the porch with the drilling as shown in the 3rd picture. This has been a nightmare dealing with them and cannot stress that you need to stay away from this company.
• AM

  Adam Macagna

  Oct 2, 2026
  5.0
  Had my annual inspection with Groundworks Contractors today and was very pleased. Mike Cleary was the service rep and was running about 15 minutes late due to traffic and called to let me know which was very nice. He was friendly and professional and serviced my sump pump to assure proper operation. Also hosed out the pit were the sump pump is placed. He inspected the entire basement for mold and took humidity readings. My basement floor was still wet in areas due to the recent Nor'easter and he did recommend water-proofing. I can without hesitation recommend Groundworks and wish to thank Mike Cleary for being thorough and professional.