Our Process: At Urban Terrain, our relationship with our clients is more than a business transaction. We value our clients and their input. We understand that communication is a two-way street and will work closely with you to ensure that your project needs are not only met but exceeded. During the proposal stage, we conduct detailed research on the property and municipal codes. We work diligently to anticipate any potential issues that may arise during the project in order to provide you with a complete and thorough scope of work.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.