JM Lapp is a trusted plumbing, heating, and cooling company proudly serving Lancaster County and surrounding communities since 2006. Founded by Matt Lapp, who grew up Amish and learned the trades hands-on, our company began with one van and a commitment to doing what’s right. Today, we provide expert HVAC, plumbing, well pump, and water treatment services for homes and businesses. Based in New Holland, we’re known for honest guidance, skilled craftsmanship, and pressure-free service. Our mission is simple: keep your systems running smoothly so you can live and work with confidence.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.