As non-profit organizations, our hospitals depend on charitable support from our donors throughout the Philadelphia and Wilmington regions and the communities we serve. We rely on the generosity of our members to donate the added financial support necessary to provide greatly needed quality health care programs and services. Funds raised by the Philanthropy Department help offset the millions of dollars in health care services our hospitals provide each year to uninsured and underinsured people in our communities through outreach programs and screenings, so that no one in need is ever turned away.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.