Charter Homes & Neighborhoods is an industry-leading new home builder in Central and Western Pennsylvania offering both new construction and move in ready homes. For over 35 years, the Charter team has been re-imagining the suburbs by creating the most distinctive and sought-after places to live to thousands of homeowners. While each home is unique, together they create a neighborhood where people can live someplace as special as they are. To date, Charter has delivered more than 5,200 new homes and earned every major industry accolade, including the Gold National Housing Quality Award, the home building industry's highest recognition, and the Best Neighborhood in the Country award.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.