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Charter Homes & Neighborhoods

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About

Home BuilderReal Estate Developer
Charter Homes & Neighborhoods is an industry-leading new home builder in Central and Western Pennsylvania offering both new construction and move in ready homes. For over 35 years, the Charter team has been re-imagining the suburbs by creating the most distinctive and sought-after places to live to thousands of homeowners. While each home is unique, together they create a neighborhood where people can live someplace as special as they are. To date, Charter has delivered more than 5,200 new homes and earned every major industry accolade, including the Gold National Housing Quality Award, the home building industry's highest recognition, and the Best Neighborhood in the Country award.

Location

Charter Homes & Neighborhoods
322 N Arch St, Lancaster, PA
17603, United States

Hours

Monday8:00 AM - 5:00 PM
Tuesday8:00 AM - 5:00 PM
Wednesday8:00 AM - 5:00 PM
Thursday8:00 AM - 5:00 PM
Friday8:00 AM - 5:00 PM
SaturdayClosed
SundayClosed

Reviews

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4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars
25
1 star
1

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.

Customer Service

Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.

Cleanliness

The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.

Coupon Issues

Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.

Operational Hours

There were complaints about unclear operational hours and being turned away before closing time.