Family Roots Plumbing Sewer & Drains

Reviews

• BH

  Brian Havanki

  5 days ago
  5.0
  Alex was the worker that came out. He was extremely clean and courteous. Just one of those nice people if youre lucky enough to run into from time to time. The owner Ryan is the same way. I couldn't be more happy.
• BS

  Barbara Sieruc

  May 12, 2026
  5.0
  We recently had a new water heater installed by Family, roots, plumbing, sewer, and drain. The entire experience was excellent from start to finish. The plumber‘s name was Mark; he was courteous professional, and took the time to answer all of our questions. He explained several different options that fit comfortably within our price range, which we truly appreciated. The installation was done efficiently and everything was left clean and in perfect working condition. It’s hard to find services this dependable and customer focused these days. We will definitely use their services again and highly recommend Mark to our friends and family.
• RS

  Ryan S

  May 2, 2026
  5.0
  Mark was absolutely outstanding from start to finish. He showed up on time, was professional, and immediately made me feel confident that I was in good hands. He quickly diagnosed the issue with my water heater and took the time to explain everything in a way that actually made sense—no confusion, no pressure. What really stood out was his attention to detail and the pride he takes in his work. He didn’t just fix the problem—he made sure everything was running better than before and double-checked all components before leaving. It’s clear he genuinely cares about doing the job right. On top of that, Mark was respectful of my home, cleaned up after himself, and made the whole experience stress-free. If you’re lucky enough to get him as your technician, you’re in great hands. Highly recommend!
• KC

  Kathy Cini

  May 2, 2026
  5.0
  Family Roots Plumbing completed all our rough-in plumbing for our new Kitchen. Ryan and his team had to completely replace all our drain system for our kitchen and installed a beautiful new Moen faucet and garbage disposal. His team arrived promptly on time and even repaired how our current pipe system which was inefficient.
• CC

  Charan Chadha

  May 1, 2026
  2.0
  Came out. Changed our shower. Great job. Working. But turned off our main which needed to happen. Noise started after work was done. Told us the have aqua change Meter. Aqua changed meter. No change in noise. They came out to try to diagnose. Couldn't find problem going to charge us $3k to swap out valves that were corroded. When I asked if that would fix the problem..." don't know was response." Asked another company to come out and diagnose. He knew what was wrong right away fixed the problem for $1k. Very disappointing. Given them a lot of business over the years.