Baxter Plumbing & Heating Inc

Reviews

• SS

  Steve S.

  Dec 30, 2025
  1.0
  DON'T use this company if you have heating issues. I've got a heat pump and in July the A/C was blowing hot air. Baxter's came out and diagnosed the problem as a short-circuited heat unit in the air handler. They said they would get back to me when parts came in - they didn't. Stopped by their shop in September and the lady at counter took my name/number and said a technician would call in a day or two - they didn't. Stopped at their shop again the end of November and they sent a technician out to get part numbers and said they'd call when parts came in - they didn't. It's now the end of December in the dead of winter and heat pumps don't work well by themselves when it gets below 20 degrees. Apparently they don't have the expertise to fix this issue, or just don't want my business. Worse, they don't have the courtesy to let me know. After five months of waiting and little initiative on their end, it's time to give their competitors a call.
• LH

  Lori Henderson

  Dec 26, 2025
  5.0
  We woke up to no heat on one of the coldest days with the weekend forecast even colder. They were able send sen someone out the same day for an estimate and install just a few days later. Orville was very thorough with our options and they were able to have a quick install. They even loaned us space heaters. Definitely a company we will recommend to others. Noah and Nate were efficient, quick and clean.
• DW

  dale waugh

  Sep 28, 2023
  2.0
  I used Baxter several years ago for some repairs and installs and I was very Impressed with their service. I was impressed so much that I have been trying to include them with my new home projects but unfortunately they don't return phone calls...
• JS

  Janine Sheaffer

  Aug 14, 2022
  5.0
  Fast service. Reasonable price.